Sales Associate
- Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.
- Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.
- Greet customers and facilitate the customer experience.
- Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.
- Ensure our customers leave with the complete package supporting their main purchase.
- Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.
- Conduct range customer check-in in an efficient and friendly manner.
- Maintain the range timer for proper tracking of customer time
- Ensure an efficient and compliant range firearm rental process
- Utilize radios to communicate with Range Safety Officer regarding safety and customer issues
- Answer customer questions regarding product pricing, features, benefits, and availability.
- Maintain compliance with all involved government agencies including 4473 and background check processes.
- Remain up to date on new product and industry news.
- When acting as an ecommerce picker, the pickup dashboard must be checked every hour and any new orders should be picked.
- High School Diploma or equivalent required.
- 1-2 years of customer service sales experience preferably within a specialty retail environment.
- Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
- Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
- Must be 21 years of age.
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