Mainframe Operator (Metro Detroit)

Position- : Mainframe Operator

Duration -Contract for Minimum 1 Year

Location - Pontiac, Michigan

POSITION OVERVIEW

Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology. Quickly create, escalate, triage and track customer technology related incidents. Excellent communication skills necessary to collaborate with IT staff, customers and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services. Monitors mainframe control consoles, periodically checking system performance. May assist with the review/validation of mainframe job control language.

Environment: Technical Environment(s); Must have an in-depth knowledge and at least 5 years of experience with Microsoft Teams. Other tools utilized: What’s Up Gold, Pingdom, PRTG, IBM Mainframe

Now Hiring: Mainframe Operator (Onsite | Contract)

Production Modeling Corporation is looking for an experienced Mainframe Operator / NOC Engineer to support critical IT operations and incident management.

Experience: 5+ years in IT Operations / Mainframe

Key Skills: IBM Mainframe (z/OS), Incident Management, Monitoring Tools (PRTG, WhatsUp Gold, Pingdom)

Role: Monitor systems, manage incidents, ensure uptime, and support infrastructure performance

Work Type: 100% Onsite | Shift-based (including nights/holidays)

If you have a strong operations mindset and can thrive in a fast-paced environment, let’s connect!

DM or share your resume to discuss further