Front Desk Associate

NGV Enterprises LLC
Ann Arbor, MI

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Position: The purpose of the Front Desk Sales Associate is to assist with new membership sales, member retention, and day to day studio operations. Pilates fitness knowledge or background is preferred but not required. Part or full time employment available. Compensation & Perks:

  • $18.00 - $22.00 per hour plus sales commissions
  • Flexible scheduling
  • Free Pilates classes
  • Opportunities for growth within the studios including additional sales and management positions
Requirements:
  • Excellent sales, communication, and customer service skills required
  • Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
  • Ability to learn and use the Club Ready software system
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Hearing sufficient to understand conversations, both in person and on the telephone
  • Must be able to work under pressure and meet tight deadlines
  • Must communicate professionally and effectively to clients and colleagues
  • Must have excellent public speaking skills
  • Must have proficient computer skills
Responsibilities:
  • Execute sales process of lead generation, follow up, and close
  • Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
  • Maintain acceptable level of personal sales production
  • Emphasize and enforce objectives of the club as a fitness and wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
  • Assumes responsibility for developing selling skills
  • Other duties as assigned
We look forward to hearing from you. Apply today! We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Posted 2025-08-28

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