Apptad- JIRA Project Manager

We are seeking an experienced Jira and Confluence Expert with a strong background in SAP project management to support and optimize our enterprise project delivery framework. This role requires hands-on expertise in Jira architecture, configuration, and data governance, as well as advanced Rich Filter and dashboard development skills. The ideal candidate will be able to design, implement, and maintain roadmaps, release plans, and reporting structures in Jira and Confluence, while ensuring high-quality data management for RICEFW objects and other SAP deliverables.

Key Responsibilities

Jira & Confluence Administration & Architecture

• Design, configure, and optimize Jira projects, workflows, custom fields, permissions, and schemes to meet SAP program needs.
• Architect Confluence spaces, templates, and page structures for streamlined project documentation and collaboration.
• Implement governance and standardization to ensure consistent data quality across tools.

SAP Project Management Support

• Understand and manage RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows) object data within Jira to support accurate tracking, reporting, and dependency management.
• Work closely with SAP functional and technical teams to align Jira structures with SAP delivery methodology.
• Identify and resolve data issues or process breakdowns affecting SAP program tracking.

Reporting & Visualization

• Build advanced Rich Filters and interactive dashboards to provide portfolio, program, and team-level insights.
• Create roadmaps, release plans, and sprint overviews in Jira to communicate timelines, dependencies, and status.
• Design reporting structures that enable executive-level and operational views of SAP project delivery.

Data Quality & Process Improvement

• Audit Jira and Confluence data to identify inconsistencies, bad data, and incorrect behaviors.
• Recommend and implement corrective actions to improve tool usage, workflows, and reporting accuracy.
• Train and mentor users on best practices for Jira and Confluence in an SAP program context.

Required Skills & Experience

• 5+ years administering Jira Software and Confluence in large-scale enterprise environments.
• 3+ years of SAP program or project management experience, ideally in ERP transformation projects.
• Proven experience designing and implementing Rich Filters, advanced dashboards, and custom reporting in Jira.
• Strong knowledge of Jira Roadmaps, release planning, and Agile project tracking.
• Hands-on experience managing RICEFW object tracking in Jira or similar tools.
• Ability to troubleshoot and correct bad data and improper Jira configurations.
• Expertise in Jira workflow design, automation rules, and custom field management.
• Excellent communication skills with the ability to translate complex technical configurations into clear business explanations.

Preferred Qualifications

• Jira/Confluence certification (e.g., Atlassian Certified Jira Administrator, Atlassian Certified Confluence Administrator).
• Experience with ScriptRunner, Advanced Roadmaps, or other Jira apps used in SAP environments.
• Prior experience working within SAFe, Agile, or hybrid delivery frameworks.
• Familiarity with SAP Activate methodology and ERP cutover planning.

Soft Skills

• Strong analytical and problem-solving abilities.
• Ability to work collaboratively across functional and technical teams.
• Detail-oriented with a focus on data integrity and process improvement.
• Comfortable influencing stakeholders at all levels of the organization.