Senior Designer - HID Onboarding and Integrations

Description

Senior Designer – HID Onboarding and Integrations Team

Description

Work arrangement

This role is categorized as remote or hybrid to Warren, MI or Sunnyvale, CA or Mountain View, CA. Remote candidates will be considered.

If you live within 50 miles of a GM hub location (San Francisco Bay Area, CA or Warren, MI), you are expected to report to the office three times per week, or other frequency dictated by the business.

If you live outside a 50‑mile radius of these locations, please still apply.

The Role

We are seeking a Designer for GM’s dealer and customer-facing digital experiences that support the full vehicle lifecycle – from order tracking and delivery scheduling to digital onboarding and early ownership. This is a hands-on, product design role focused on designing experiences that power vehicle sales, inventory management, and customer interactions across dealer tools, and customer platforms.

Your scope extends beyond the point of sale into the critical first months of ownership, helping customers understand, adopt, and get the most value from their vehicle and its embedded software – while contributing to a cohesive, modern vision for GM’s end-to-end digital ownership experience.

What you’ll do

Design dealer-facing digital products including inventory management, sales tools, reporting dashboards and customer facing workflows for onboarding including:

Track vehicle order status Schedule and manage vehicle delivery Complete digital onboarding into their vehicle and services Learn and adopt vehicle features embedded software during early ownership

Translate complex dealer workflows into clear, intuitive, and efficient interfaces

Collaborate closely with Research, Product, Engineering and Design Systems teams to ensure your designs are feasible, scalable and aligned to design systems.

Create high-fidelity prototypes, wireframes and interaction models that communicate intent, enable rapid iteration, and exemplify design excellence

Advocate for consistency, accessibility, and usability across all dealer tools and customer interfaces

Mentor and collaborate with other designers to raise design quality and influence design practices across the organization

Support business and product teams in prioritizing design solutions based on business impact and dealer needs

How success is defined

Customers can confidently track, receive, and onboard into their vehicle with minimal friction

Early ownership experiences that drive feature adoption, satisfaction and long-term engagement

Dealer tools that feel cohesive, efficient and aligned with customer-facing experiences to enable sales and track inventory

A design team producing reference-quality work that raises the bar across GM

Strong cross-functional alignment, with design recognized as a driver of product strategy and outcomes

Your skills & abilities (Required qualifications)

Bachelor’s degree in Design, HCI, Interaction Design, graphic design, or equivalent professional experience

Experience in designing remarkable products where craft, interaction, language and structure shape the experience

Proven ability to design for complex digital products, with experience shaping direction in ambiguous or undefined problem spaces

5-7+ years of product design experience with a portfolio demonstrating hands-on, high-fidelity work and clear product impact

Exceptional craft, taste, and judgment across interaction, content, and system design

Track record of setting quality standards or creating design exemplars adopted across teams. Demonstrated experience leading through original thinking expressed in design work, using craft to shape direction, elevate quality, and align cross-functional partners

Proficiency in Figma and excellent communication and collaboration skills, with the ability to influence senior partners through design work

Comfort operating as a design authority without direct ownership, influencing through craft and clarity

What will give you a competitive edge

5+ years of experience in the automotive industry, design agencies, or technology companies, contributing to hardware and software experiences that shape how people interact with products.

Experience contributing to or advancing the consistency of design systems across products and platforms.

Strong understanding of accessibility and inclusive design standards, with a track record of creating experiences that meet or exceed best practices.

Compensation:

The expected base compensation for this role is: ($106,600-163,400). Actual base compensation within the identified range will vary based on factors relevant to the position.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.

The selected candidate will be required to travel <25% for this role.

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.