Program Manager

Job Description

Job Description

Job Description

The Chaldean Community Foundation (CCF) improves the stability, health, and wellness of those we serve through advocacy, acculturation, community development and cultural preservation.

The Chaldean Community Foundation is seeking a full-time Program Manager to join its West Bloomfield office. The Program Manager will lead the planning, development, implementation, and evaluation of community-based educational and cultural programs, ensuring alignment with the CCF’s mission, grant requirements, and community needs.

Job Tasks and Responsibilities

• Lead the design, development, and implementation of educational and cultural programs that address community needs, including language classes, theatre, museum and library initiatives, and cooking demonstrations.
• Oversee program operations, ensuring efficient execution, quality, and alignment with grant and funding requirements.
• Supervise, mentor, and support program staff and volunteers, providing guidance on daily operations and professional development.
• Monitor program participation, performance, and outcomes, and generate reports for internal stakeholders and funders.
• Serve as the primary point of contact for program participants, handling escalated inquiries and ensuring a high level of participant engagement and customer service.
• Develop and maintain program budgets, track expenses, and ensure compliance with organizational and funding guidelines.
• Coordinate cross-departmental activities, including staffing events, meetings, and off-site functions.
• Evaluate community needs and propose new programs or enhancements to existing programs to increase impact.
• Ensure programs operate in accordance with organizational policies, safety protocols, and accessibility standards.
• Available to work evenings and weekends as needed.
• Perform other duties as assigned.

Key Competencies

• Excellent verbal and written communication skills.
• Fluency in Arabic or Chaldean preferred.
• Strong leadership, organizational, and multi-tasking abilities.
• Proven ability to manage projects from conception to completion with high attention to detail.
• Experience maintaining confidential information and handling sensitive matters.
• Proficient in Microsoft Office Suite and program management tools.

Education and Experience

• Bachelor's degree in Human Services, Social Work, Nonprofit Management, Education, Public Administration, or a related field required; Master's degree preferred.
• Minimum of 3–5 years of experience in program management, nonprofit, community-based, human services, or related roles.
• Experience supervising staff and/or volunteers.
• Experience with program evaluation, budgeting, grant compliance, and reporting preferred

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Occasional standing and walking around the office.
• Regular bending, reaching, and lifting up to 15 pounds.
• Ability to operate standard office equipment.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.