Senior Analyst - Product Owner - Consumer Payments

General information

Ref # 21846

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

In office role with hybrid schedule. Ally work locations are Charlotte NC, Detroit MI, Lewisville TX, or Fort Washington PA

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Product Owner for Consumer Payments supports the strategy, development, and day-to-day delivery of digital payment experiences across the bank's consumer payment ecosystem. This role partners closely with Product Managers, Technology, Operations, and cross-functional teams to ensure the successful execution of features and enhancements across products such as Zelle®, bill pay, internal and external transfers, ACH, and domestic wires.

This is an ideal role for someone with payments experience or a strong interest in money movement, who wants to deepen expertise while contributing to high-impact customer-facing capabilities.

The Work Itself

• Create, prioritize, and maintain the product backlog for consumer payment experiences, including Zelle®, bill pay, internal/external transfers, ACH, and wire payments.
• Write user stories that clearly define functionality, requirements, payment rules, exception flows, and customer experience considerations.
• Participate in sprint planning and reviews, ensuring payment-related features are well-understood, refined, and ready for development.
• Make day-to-day tactical decisions regarding payment features, priorities, trade-offs, and defect resolution to keep development moving efficiently.
• Maintain product documentation, including process flows, business rules, payment scenarios, and release notes across all supported payment types.
• Collaborate cross-functionally with UX, Development, IT, Fraud, Compliance, Servicing, and Marketing to ensure payment enhancements meet business goals and customer expectations.
• Communicate progress, updates, risks, and changes to stakeholders across Product, Operations, Servicing, and Technology.
• Understand and measure product performance, including payment success rates, error/exception trends, customer adoption, and operational impacts.
• Champion the Voice of the Customer, advocating for intuitive, safe, and seamless digital payment experiences across all consumer payment rails.
• Perform other Product Owner activities as required, supporting the execution of the payments roadmap and contributing to continuous improvement across the portfolio.

The Skills You Bring

Minimum Qualifications

• 3+ years of experience
• High School Diploma or GED equivalent

Preferred Qualifications

• 3+ years of financial services experience preferred
• Bachelor's degree in Business, Marketing, Information Systems preferred
• 3+ years of experience in Product Ownership
• Oral and written communication skills.
• Self-motivated and ability to prioritize and multi-task.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Experience using Jira for backlog management and sprint execution, and proficiency with Confluence for maintaining product documentation, requirements, and cross-functional collaboration

#LI-Hybrid

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging: 85000

Experienced: 117500

Expert: 150000

Incentive Compensation: This position is eligible to participate in our annual incentive plan