Fire Alarm Service Technician

Total Fire Protection
Grand Rapids, MI

Total Fire and Security is seeking an individual to join our team as a Service Technician. This position offers competitive compensation with an excellent benefits package. If you're excited to be part of a winning team, TFS is a great place to grow your career. You'll be glad you applied!

Responsibilities:

  • Test, service and maintain fire alarm, CCTV, card access, and intrusion systems in accordance with applicable NFPA and NEC codes with working knowledge of system controls, alarm panels, devices, and components.
  • Understanding of system schematics and wiring diagrams.
  • Troubleshoot and repair deficiencies.
  • Communicate with internal and external customers in a professional manner.
  • Proper use and operation of tools required to complete the appointment.
  • Complete service calls and/or inspections as scheduled in a timely manner.
  • On-call rotation with other technicians to handle emergency service.
  • Ensure company provided vehicle is clean and well maintained as required by company policies.
  • Ensure that all assigned tools are safeguarded and maintained.

Qualifications:

  • Hight School Diploma or equivalent required.
  • NICET II and/or state required certification required (FAST).
  • Minimum 2 years experience inspecting, servicing and/or installing fire alarm systems required.
  • 2 years experience with CCTV, Intrusion, & Card Access systems preferred
  • Must be able to work alone and as part of a team.
  • Must have mechanical aptitude.
  • Ability to operate a computer, tablet and read electronic blueprints required.
  • Valid driver's license with acceptable driving record required.

Job Type: Full-time

Pay: $25.00 - $36.00 per hour

Schedule: 8 hour shift - Monday to Friday

Benefits

At Total Fire Protection, we recognize that our employees are the backbone of our success, and we are committed to fostering a work environment that not only values their contributions but also supports their overall well-being. Here are some of the benefits you can enjoy as a valued member of our team:

  • Health insurance
  • 401(k) with matching (fully vested after 2 years)
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Flexible spending account
  • Health savings account
  • Professional Development
  • Paid Time Off & Holidays
  • Employee Referral Program
  • Company Events & Social Activities
  • Cell Phone Reimbursement
  • Travel Reimbursement
  • Yearly Apparel Allowance

By joining Total Fire Protection, you not only become part of a dynamic and innovative team but also gain access to a comprehensive benefits package designed to support your professional and personal growth. We are committed to investing in our employees' success and well-being.

Work Location: Multiple locations

Posted 2025-09-01

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