SALES REPRESENTATIVE

Mohawk Industries
Kentwood, MI

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Sales Representative to join our TEAM! As the Sales Representative, we need someone who is ready to provide a variety of support such as conducting weekly sales calls, reports and market analysis for top accounts in the region.

Primary Objective

Increase market share and sales for the Dal-Tile SBU in the prescribed region/area. Increase account base by servicing existing customers and expand account base through cold calling

Major Function and Scope

Conducts weekly sales calls - includes servicing existing customers as well as cold calling potential customers (average 4-5 cold calls per week).

Prepares weekly Sales and Call reports.

Develops monthly strategy for sales calls and prepares monthly travel calendar based on that strategy.

Conducts area market analysis of top accounts in each area include top Dealers, top Contractors and top Builders.

Researches area market product data to determine the types, styles and sizes most commonly purchased in the area to determine sales strategy.

Grows market share by increasing sales and sales volume while maintaining company approved product margin goals.

Completes Positive Action Forms for all cold calls resulting in a display, rack and/or sale.

Utilizes influence and negotiation skills to sell and/or place displays in customers showrooms.

Conducts client follow-ups via phone calls, letters and/or emails.

Establishes and maintains client files and performs timely follow up on programs and projects.

Provides PK seminars to customers.

Utilizes On Demand reporting to achieve sales objectives.

Performs other duties as required

Experience and Knowledge Required

High school diploma and some college highly preferred. Computer skills to include functional knowledge of Microsoft Word, Excel and Lotus Notes/email. Clean driving record and reliable transportation is required.

4 years prior selling experience. Prior customer service experience is a plus. Proven ability to work in an unstructured, unsupervised environment is required.

Competencies

Self-motivated with the ability to work under little or no supervision. Must possess proven interpersonal skills including influencing and negotiation skills. Strong verbal and written communication skills. Must be able to exercise independent judgment and demonstrate solid time management and organizational skills.

Other Pertinent Job Information

While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. While performing the duties of this job, the associate is required to frequently lift 50 pounds.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Posted 2026-02-12

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