Communications & Development Coordinator

Job Description

Job Description

Salary: $22.09 - $23.20 - $24.14 - $25.56

Job Title: Communications and Development Coordinator
Classification: PS 01-04 ($22.09 - $23.20 - $24.14 - $25.56) | Hours: 40 per week
Department: Administration
Reports To: Communications and Development Director

Mission Statement:

EightCAP, Inc. improves our community by collaborating with private, government, and community organizations to deliver programs that alleviate the causes of poverty and its effects, allowing individuals to become self-sufficient.

Job Summary

The Communications and Development Coordinator supports the mission, vision, and values of EightCAP, Inc, and plays a key role in helping EightCAP tell its story and understand its impact. This position is responsible for supporting both internal and external communications efforts and analyzing data across agency systems to help identify needs, demonstrate outcomes, and guide development activities. The Coordinator will work closely with the Communications and Development Director to maintain consistent messaging, design content, and support agency-wide communication strategies.

Key Responsibilities

Content Development and Management

• Create, edit, and manage engaging content for the agencys website, social media platforms, newsletters, press releases, and other publications.
• Develop and maintain a content calendar to ensure consistent messaging.
• Craft compelling stories that highlight the agencys impact and the voices of those it serves.

Public Relations

• Write press releases, media advisories, and feature articles to promote agency initiatives and events.
• Build and maintain positive relationships with local media, stakeholders, and partner organizations.

Internal Communications

• Coordinate internal messaging to keep staff informed, engaged, and aligned with the agency's goals.
• Support the development of staff updates, executive messaging, and internal campaigns.

Brand Management

• Uphold the agencys brand guidelines and ensure consistency across all communications.
• Monitor public perception and ensure communications reflect the agencys values and mission.
• Collaborate with designers, vendors, and internal teams to produce branded materials.

Event and Campaign Support

• Assist in promoting agency events, advocacy efforts, and fundraising campaigns.
• Develop promotional materials and ensure cohesive messaging before, during, and after events.
• Provide communications support on-site when needed (e.g., social media coverage, photography).

Development Support

• Support the preparation of grant applications and reports by pulling relevant data and success stories.
• Help track and organize information related to community partnerships and potential funding sources.
• Assist with outreach materials and events that raise awareness and demonstrate impact.

Data and Insights

• Work with data systems such as HMIS, empowOR, ChildPlus, and Salesforce to generate reports and identify trends.
• Assist with community-level data gathering (e.g., Census, needs assessments) to inform strategic messaging and outreach.
• Organize and interpret program data to help tell impact stories and inform external messaging and reports.

Qualifications and Skills

• Bachelors degree in Communications, Marketing, Journalism, Public Relations, or a related field.
• Minimum of 2 years of experience in a communications or public relations role.
• Excellent writing, editing, and verbal communication skills.
• Strong understanding of social media platforms and digital marketing tools.
• Ability to manage multiple projects, meet deadlines, and work collaboratively.
• Graphic design or video editing skills are a plus (e.g., Canva, Adobe Creative Suite).
• Familiarity with nonprofit or human services sectors is preferred.
• Ability to interpret data and communicate insights clearly and concisely.

Clearances

• Satisfactory review of Criminal History Check, Central Registry Clearance (DHHS), and fingerprinting.