Residential Program Supervisor

I. Job Summary

As part of the group treatment team a Cottage Supervisor plans, directs, and coordinates the activities of a Residential Cottage in the agency’s Residential program; oversees the cottage to ensure it meets agency expectations and goals; ensures the cottage maintains compliance with agency and DHHS requirements; assesses cottage needs, develops goals and ensures that the cottage has a cooperative working relationship with the rest of the program and agency; supervises assigned staff and assists them in their job duties.

II. DUTIES & ESSENTIAL JOB FUNCTIONS

• Supervise assigned staff and volunteers to ensure that they are functioning within the requirements of their job duties; provide guidance, training, assistance, and support to staff when needed, including planning, staffing, performance management, professional development, adjusting workloads as necessary, and addressing and resolving complaints to create a climate of teamwork and motivation; perform the duties of an On-Call Supervisor and Youth Specialist as needed.
• Manage the cottage to ensure it operates within the rules, regulations and guidelines set forth by the State of Michigan’s Department of Health and Human Services, the agency, and CARF.
• Establish and oversee administrative procedures to meet the program goals and objectives set by the Director of Residential Services and the Chief Operating Officer.
• Establish and maintain cottage systems, records and reports; recommend new approaches, policies, and procedures for continual improvement of cottage services.
• Establish and oversee administrative procedures to meet the program goals and objectives set by the Director of Residential Services and the Chief Operating Officer.
• Act as staff expert for the cottage; work with the other supervisors and the program director regarding cottage or program licensing/certification rules, relicensing, complaints, and rulings to ensure ongoing compliance with all agency, licensing, contractual, and legal obligations and requirements.
• Along with the Residential Therapist, lead a group treatment team with the responsibility for ensuring each child successfully completes the goals set forth in their treatment plan.
• Demonstrate commitment to the social sector with a passion for MCHS’s mission and vision.
• Other duties as assigned.

III. Basic Competencies

Education and Experience:         

• A bachelor’s degree from an accredited college or university and 2 years of work experience in a child caring institution, or
• Two years of college from an accredited college or university and 3 years of work experience in a child caring institution, or
• A high school diploma and 4 years of work experience in a child caring institution.

Knowledge Requirements :

• Computer and software applications (Windows, MS Office, Internet applications, etc.) necessary to perform the duties of the position.
• The behavior patterns of youth and methods of modifying behavior.
• Group dynamics and sensitivity to individual members of the group.

Skills and Abilities :

• Demonstrate leadership.
• Motivate, develop, and direct people as they work, identify the best people for the job.
• Manage time and multiple priorities, meet deadlines.
• Effectively communicate verbally and in writing.
• Relate to youth and gain their respect and confidence.
• Perform behavior management techniques to control aggressive behavior.
• Establish and maintain effective working relationships with employees, other agencies, and the public.
• Exercise professional judgment in making decisions.
• Handle sensitive and confidential situations and documentation.
• Attend and conduct agency training and maintain necessary certifications and licenses.
• Maintain a Michigan driver’s license and driving record that allows the operation of an agency or personal vehicle for agency business or to transport clients as needed.
• Work flexible hours, when needed, which may include some evenings and weekends.

MCHS offers a generous compensation package which includes a generous PTO plan, supplemental benefits, 401k with match, professional development opportunities, and more!

MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.