Branch Manager - Detroit

About the Role

We’re looking for a storm-tested leader to take the helm of our Detroit branch, someone who can drive sales performance, develop people, and build a culture rooted in accountability and customer obsession. As Branch Manager, you’ll run the business like it’s your own: leading sales growth, developing your team, managing operations, and creating the kind of customer experience that keeps integrators coming back. This isn’t a “desk job.” It’s hands‑on leadership‑balancing sales strategy with operational excellence while empowering a team that’s humble, hungry, and smart.

Who We Are

We’re Pioneer Music Company (PMC) a sixth-generation family‑owned distributor leading the low‑voltage, audio/video, and security industry for over 150 years. Our mission? To install human connections in a tech‑connected world. Our people are our differentiators, we raise the bar, face storms together, and serve passionately. From our Midwest roots to our national footprint, we’re building something bigger than distribution, we’re building legacy. If you’re ready to grow with your team, own your market, and help shape the future of the PMC brand, this is your moment to shine!

What You’ll Do

Sales & Growth

• Drive branch sales and hit monthly and annual revenue goals.
• Coach your team to own their numbers, identify opportunities, and grow existing accounts.
• Partner with key vendors to plan trainings, events, and new product rollouts.
• Track trends through CRM dashboards and reports to turn insights into action.
• Expand our reach — uncover new integrator relationships and strengthen existing ones.
• Hire, train, and develop a high‑performing inside and warehouse team.
• Foster a culture where everyone contributes and wins together.
• Lead through our Ideal Team Player values: Humble, Hungry, Smart.
• Conduct one‑on‑one coaching and performance check‑ins with your team.
• Celebrate wins and hold your team accountable to our PMC standards.

Operations & Accountability

• Oversee daily operations — inventory accuracy, logistics, customer service, and facilities.
• Own the branch P&L, balancing cost control and revenue growth.
• Ensure safety, organization, and 5S standards are met across the warehouse.
• Partner with Operations, Finance, and Purchasing to keep things running efficiently.
• Handle customer escalations with professionalism and urgency.

What You Bring

• Proven experience managing a branch, department, or team — ideally in distribution, supply chain, or retail.
• 3+ years of leadership experience, including hiring, coaching, and team development.
• Strong communication, relationship‑building, and problem‑solving skills.
• A hands‑on management style and high level of accountability.
• Tech‑savvy, comfortable with CRMs, reporting tools, and Microsoft Office.

Bonus points if you have:

• Prior experience managing a full P&L.
• Passion for AV, low‑voltage, or security technology.
• A history of developing people and building winning teams.
• Medical, dental, and vision coverage + 401(k) with match
• Paid Time Off (vacation & holidays)
• Growth opportunities across 8 branches and expanding markets
• A culture that believes in raising bars and facing storms together

Ready to Lead the Charge?

Bring your energy, your leadership, and your drive and let’s build something legendary in Detroit.

Apply today and become part of the PMC legacy.