Titles Assistant

Job Description

Job Description

Position Description: Job Description
The Title Admin Assistant is responsible for supporting title operations through accurate document management, recordkeeping, reporting, and communication with state agencies nationwide, on field staff, and tenants. This role plays a key part in ensuring title-related transactions are processed efficiently and in compliance with state requirements.
Key Responsibilities
•\tPrepare, organize, and maintain title-related documents and records.
•\tSchedule meetings.
•\tAssemble and review document packets to ensure completeness and accuracy before submission.
•\tFile and manage physical and electronic records in an organized and accessible manner.
•\tCommunicate with tenants, government agencies, and internal teams through inbound and outbound phone calls.
•\tVisit Michigan Secretary of State (SOS) offices as needed to submit paperwork, obtain records, and resolve title-related matters.
•\tSupport with pulling, analyzing, and distributing operational and title status reports.
•\tTrack pending transactions and follow up on outstanding documentation or requirements.
•\tMaintain detailed notes and records of communications, transactions, and case statuses.
•\tAssist with title transfers, lien releases, and other administrative title processes.
•\tSupport the Title Team by identifying discrepancies and escalating issues when necessary.
•\tEnsure compliance with company procedures and state regulations.
Required Skills & Qualifications
•\tStrong organizational skills with the ability to manage multiple tasks and priorities.
•\tExcellent time management and follow-up skills.
•\tProven recordkeeping and document management abilities.
•\tStrong note-taking skills with attention to accuracy and detail.
•\tProficiency in Microsoft Excel and Microsoft Word.
•\tTech-savvy and comfortable learning and using multiple software platforms and databases.
•\tExceptional attention to detail and commitment to data accuracy.
•\tCritical thinking and problem-solving skills to identify and resolve discrepancies.
•\tStrong verbal and written communication skills.
•\tAbility to work independently while maintaining productivity and accountability.
•\tProfessional demeanor when interacting with residents, government agencies, and internal stakeholders.
Preferred Qualifications
•\tPrevious experience in title processing, DMV/SOS transactions, manufactured housing, real estate, lending, or related administrative fields.
•\tExperience using Rent Manager software is preferred but not required.
•\tFamiliarity with document tracking systems, reporting tools, and electronic recordkeeping.
•\tKnowledge of Michigan Secretary of State title procedures is a plus.