Internal Systems Analyst

NORTHEAST MICHIGAN COMMUNITY SERVICE AGENCY INC.
Bay City, MI

Essential Duties & Responsibilities: Other duties may be assigned.

The Internal Systems Analyst partners closely with the Internal Systems Manager to enhance ECS data systems. This includes gathering requirements, mapping workflows, testing upgrades, and supporting new system rollouts. The role also contributes to improving efficiency across program areas such as ERSEA, CACFP, MSDS submissions, Non-Federal Share, and other ECS-related databases.

Data Systems & Database Support

  • Assist with account setup, permissions, annual system utilities, and routine updates to maintain data quality and security.
  • Support the design or modification of database tables, views, forms, and Access front-end tools to improve usability.
  • Maintain documentation for processes, workflows, configurations, and reporting standards.
  • Perform data quality checks and corrections to ensure integrity across systems

Reporting, Analytics & Business Intelligence

  • Build and maintain reports and dashboards using SSRS, Power BI, MS Access, and T-SQL.
  • Support staff and program leaders with recurring analytics, data extractions, and visualizations that meet compliance and operational needs.

ChildPlus & External System Support

  • Assist with ChildPlus setup, user access, permissions, form design, and classroom/program term configuration.
  • Prepare and validate files for MSDS reporting and support required demographic/identifier workflows (e.g., UIC).

Compliance & Program Reporting

  • Help track Non-Federal Share contributions and ensure accuracy for internal and governing body reports.
  • Support data collection and documentation for PIR and other state/federal reporting requirements.

Staff Support, Training & Engagement

  • Provide day-to-day assistance to staff on database use, reporting protocols, and data standards.
  • Help develop job aids, support training, and participate in user meetings to identify needs and share updates.

Collaboration & Continuous Improvement

  • Maintain the data and system request log to prioritize and track enhancement needs.
  • Work with IT, leadership, and cross-functional teams to resolve issues and improve system workflows.
  • Participate in projects, pilots, and committees to support ECS-wide systems improvements.

What We’ll Love About You!

We’re excited to meet someone who brings both passion and professionalism to this role—and who’s ready to help us make a meaningful impact in Early Childhood programs across our communities.

Education & Experience

  • Bachelor's degree required in information systems, data management, computer science, analytics, or a related technical field. An Associate's degree with 5+ years of directly related experience may be considered.
  • Minimum 3-5 years of professional experience working with database systems, reporting tools, or business intelligence platforms, including SQL/T-SQL., required; experience with Power BI, SSRS, and MS Access, supporting or administering enterprise-level data systems, and experience in Head Start, early childhood programs, or similar related environments preferred.

What You’ll Need

  • Reliable transportation and a valid driver’s license—you’ll occasionally travel to events, community partners, or program sites.
  • Strong communication skills: the ability to read and interpret reports, write clearly, and present information confidently.
  • Solid comfort with numbers—you can handle percentages, basic calculations, and interpret data to guide your work.
  • Strong problem-solving abilities, especially in situations where you need to adapt quickly or interpret information from different sources.

Professional Expectations: This role requires access to confidential information. You’ll be trusted to maintain strict privacy and confidentiality, following all NEMCSA policies and guidelines.

Physical & Work Environment Requirements

To succeed in this position, you'll need the ability to:

  • Regularly sit, stand, walk, use your hands, drive, and work at a computer.
  • Frequently talk and hear, and multitask in a busy environment.
  • Occasionally stoop, kneel, climb, reach, or twist as needed for events or office tasks.
  • Work both standard and sometimes irregular hours, meet deadlines, and interact professionally with the public and staff.
  • You’ll work in a typical office setting with moderate noise levels and will often be engaged in community-based activities. Throughout employment, team members must remain free of alcohol or non-prescribed controlled substances in the workplace.

What You’ll Love About Us

We’re committed to taking care of our team—both at work and at home. Here’s what you can look forward to when you join NEMCSA:

Your Health Matters: Enjoy medical/Rx, vision, and dental insurance at no cost for employees, with an affordable cost‑share option available for additional family coverage.

Planning for Your Future: We support your long‑term goals with a generous 401(k) plan, plus life and disability insurance to give you peace of mind.

A Workplace That Respects Your Time: Balance matters. We offer paid lunch hours, numerous holidays, flexible schedule options, and generous vacation and sick time so you can recharge and be there for what matters most.

Student Loan Support: Working at NEMCSA may make you eligible for Public Service Loan Forgiveness (PSLF)—a huge benefit for those looking to reduce or eliminate student loan debt.

Ready to Apply? All applications must be submitted through our Careers Portal:

Applications will be accepted until the position is filled.

Please note: Educational documentation is required at the interview!

Questions? We’re here to help!
Email us at [email protected]
(No résumés, please—applications must go through our portal.)

Current Employees

Log in to UKG Menu MyInfo My Career Search for Jobs to apply internally.

A Few Words From Legal:

The chosen applicant will be required to submit fingerprints for a State of Michigan Background Check to determine eligibility for employment. You must possess an acceptable form of identification prior to attending your fingerprinting appointment. Preferred ID types include: Unexpired State issued driver's license; identification card with photo issued by a Federal or Michigan Government Agency. Failure to submit for fingerprint will result in an ineligibility for hire within this program.


Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” 1-800-649-3777. An EOE.


Notice: NEMCSA participates in E-Verify. For more information, please view our eVerify disclaimer at

Our Agency Mission: Enhancing quality of life by empowering individuals and strengthening communities.

Posted 2026-03-15

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