Wire Transfer Operator II
- Enter, process and route USD and foreign currency incoming and outgoing wire transfers from internal/external customers via telephone and Treasury Management products.
- Obtain confirmation, verification, or approval of funds from authorized representatives before processing and releasing domestic and international wire transactions.
- Process International incoming wire transfers to the appropriate account for internal/external customers.
- Accurately respond to domestic and international wire transfer customer service requests from customers and business units.
- Process phone notifications to internal/external customers of incoming/outgoing wire transfers.
- Perform other duties assigned by Supervisor.
- Adhere to all department security procedures, compliance, service quality and production standards.
- High School Diploma or General Education Diploma (G.E.D)
- 2 years of wire production experience
- 2 years of customer service experience
- 2 years of experience working with Microsoft Office, specifically MS Excel, MS Word, Power Point, and Visio
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