Automotive Store Manager - Grand Rapids Michigan
Job Description
Job Description
Benefits:
- Bonus based on performance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Free uniforms
Locally owned and operated full service auto repair shop is looking for a driven and experienced Automotive Store Manager to lead our team and keep our shop running at peak performance. This is your opportunity to take the wheel of a well-known brand and make a real impact on both customer satisfaction and business growth. If you're passionate about the automotive industry and love developing winning teams, we want to hear from you!
Responsibilities:
- Oversee daily store operations including scheduling, workflow management, and quality control
- Lead, coach, and develop a team of automotive technicians and service advisors
- Drive sales performance by meeting and exceeding revenue and profitability goals
- Deliver exceptional customer service and resolve escalated customer concerns
- Manage inventory, parts ordering, and vendor relationships
- Ensure compliance with safety standards, shop policies, and industry regulations
- Monitor and analyze key performance indicators (KPIs) to improve store efficiency
- Previous automotive store management or service management experience required
- Strong knowledge of automotive repair, tires, and general maintenance services
- Proven ability to lead a team and foster a positive, productive work environment
- Excellent customer service and communication skills
- Experience with automotive shop management software and point-of-sale systems
- Ability to meet sales goals and manage budgets effectively
- Valid driver's license with a clean driving record
We have been a trusted name in automotive repair and tire services for decades, with a reputation built on honest, reliable service that keeps customers coming back. Our Grand Rapids location is proud to serve the local community with a full range of auto repair and maintenance solutions. We offer a supportive team environment, competitive compensation, and the backing of a nationally recognized brand that invests in its people.
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