Program Director
- Own end-to-end delivery of Smart Factory and Connected Plant projects/programs for large customers, ensuring scope, schedule, customer satisfaction, and budget adherence.
- Define and execute projects/program governance, risk management, and escalation frameworks.
- Drive Smart Factory project delivery, including robotics, physical automation, reference architecture, and digital tool implementation.
- Act as the primary customer interface, managing expectations, ensuring transparency and customer satisfaction.
- Translate functional requirements into technical specifications for solution design and delivery.
- Build trusted relationships with C-level stakeholders and plant leadership.
- Be the liaison of onsite team/customer and offshore team.
- Provide thought leadership on MES, IoT platforms, Digital Twins, AI/GenAI, and Agentic AI for manufacturing.
- Guide architecture decisions for PLM–MES–ERP integration, OT connectivity, and data pipelines.
- Proactively and continuously identify improvement opportunities on execution and additionally advise on smart factory opportunities, roadmap development, and operational excellence during execution of the projects/programs.
- Lead cross-functional teams (solution architects, engineers, consultants) across multiple geographies.
- Manage relationship with service division of partner ecosystem and vendor engagements for technology platforms and automation solutions.
- Champion AI-driven opportunities such as predictive analytics, autonomous operations, and manufacturing digital thread.
- Ensure compliance with industry standards (ISA-95, ISA-88, ISO) and regulatory requirements.
- Strong experience in manufacturing operations, smart factory projects/programs and IT/OT and digital transformation.
- Proven track record delivering large-scale Smart Factory programs for global customers.
- Deep understanding of manufacturing operations, MES, robotics, and automation.
- Preferably hands-on experience with IoT platforms, MES, Digital Twin, AI/GenAI.
- Strong knowledge of IT integration (PLM–MES–ERP) and shop-floor connectivity
- Exceptional program management and stakeholder communication skills.
- Ability to translate business needs into technical solutions.
- Expertise in risk management, governance, and financial control for large programs.
- PMP/PRINCE2, ITIL, Lean Six Sigma.
- Vendor certifi cations in MES/IoT platforms, etc.
- On-time, on-budget delivery of programs.
- Customer satisfaction and retention.
- Operational KPIs: OEE, FPY, downtime reduction, automation ROI.
- Bachelor’s in engineering/ master’s in engineering / master’s in computer science
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