IT Support Intern - Summer 2026

Detroit Manufacturing Systems (DMS)
Detroit, MI
Position Title

IT Support Intern

Location

Detroit, MI (On-Site)

Duration

May 11th - August 7th, 2026

Department

IT

Reports to

IT Manager, Technical Ops & Support Service

DMS' Purpose

We are creating a culture of service. We empower others to grow, rise, and give back - accelerating positive change in the world. We lead with the heart to bring out the best in you - which brings out the best in us. We do well so we can do good.

Serve Others, Enrich Lives, Rise Together, and Give Back

Position Overview

The IT Support Intern will assist the IT Support team in providing technical support, maintaining IT systems, and troubleshooting issues across the organization. This role offers the opportunity to gain practical experience in IT operations, customer service, and technology management.

Key Responsibilities

  • Technical Support: Assist in providing technical support to end-users, including troubleshooting hardware, software, and network issues via phone, email, and in-person.
  • System Maintenance: Support the maintenance and management of IT systems, including software installations, updates, and patches.
  • Help Desk Operations: Participate in help desk operations, logging and tracking support requests, and ensuring timely resolution of issues.
  • User Accounts: Assist with managing user accounts, including setting up new accounts, modifying permissions, and resetting passwords.
  • Equipment Setup: Help with the setup and configuration of computer hardware, peripherals, and other IT equipment for new hires and existing employees.
  • Documentation: Contribute to maintaining IT documentation, including system configurations, procedures, and user manuals.
  • Network Support: Assist in monitoring and maintaining network infrastructure, including connectivity, security, and performance.
  • Training: Support the development and delivery of basic IT training materials and user guides to help employees effectively use technology resources.
  • Inventory Management: Help manage IT equipment inventory, including tracking asset assignments and coordinating equipment repairs and replacements.

Qualifications

  • Education: Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
  • Technical Skills: Basic understanding of computer systems, software applications, and networking concepts. Familiarity with operating systems (Windows, macOS, Linux) and common office applications is a plus.
  • Problem-Solving: Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
  • Communication Skills: Good written and verbal communication skills, with the ability to explain technical information to non-technical users.
  • Customer Service: A customer-centric approach with the ability to provide effective and professional support to end-users.
  • Team Collaboration: Ability to work effectively as part of a team, collaborating with IT staff and other departments.
  • Technical Proficiency: Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with IT support tools and ticketing systems is a plus.
  • Attention to Detail: Meticulous attention to detail in documenting support requests and technical issues.

What We Offer

  • Practical Experience: Gain hands-on experience in IT support and systems administration, working on real-world technical challenges.
  • Mentorship: Receive guidance and support from experienced IT professionals and support staff.
  • Networking: Build professional relationships with IT team members and other departments within the company.
  • Professional Development: Access to training and development resources to enhance your skills in IT support and technology management.
  • Career Opportunities: High-performing interns may be considered for full-time opportunities within our IT team upon graduation.

Traits/Values

  • Integrity - adhering to high ethical principles and professional standards.
  • Trustworthiness - Being honest, dependable, and earning the confidence of others.
  • Excellence - consistently being the best you can be.
  • Responsible - being reliable and trustworthy.
  • Accountability - being obligated and willing to accept responsibility for one's actions.
  • Dignity - behaving in accord with DMS basic principles.
  • Respect - treating others as you would have them treat you.

Our Values

Gratitude * Integrity * Fun * Teamwork * Excellence * Diversity &

Respect * Innovation * Commitment * Humility
Posted 2025-09-19

Recommended Jobs

Staff Data Engineer

Altela
Michigan

Job brief Staff Data Engineer Base salary in the range of $180,000 to $250,000 plus equity. Minimum Experience Required: 8+ years of data engineering experience. Work Authorization: C…

View Details
Posted 2025-09-12

Certified Dietary Manager - $5,000 Sign On Bonus

NexCare WellBridge Senior Living
Mayville, MI

Join our AWARD WINNING Team at Fisher Senior Care and Rehab Center !  National Quality BONZE Award Winners! The Certified Dietary Manager oversees our culinary teams and strives to provide the …

View Details
Posted 2025-09-25

Supervisor, Inflight Training (Initial Inflight Training)

Frontier Airlines
Wyoming, MI

What Will You Be Doing? Oversees and manages the effective implementation of Federal Aviation Administration (FAA) and Department of Transportation (DPOPT) regulated training and any other training…

View Details
Posted 2025-09-27

Medical Assistant

Hamtramck Medical Group PC
Hamtramck, MI

A medical assistant is needed to perform all the tasks needed such as blood draw, Xrays, injections, PFT, ECG, and other testing. We are seeking a Medical Assistant to become a part of our team! You …

View Details
Posted 2025-09-28

Supply Chain Specialist 3

Cloud Analytics Technologies LLC
Auburn Hills, MI

Job Description : GENERAL JOB SUMMARY: The  Supply Chain Specialist  is responsible for assisting with the strategic development and operational execution of the Supply Chain organization. This…

View Details
Posted 2025-09-20

Maintenance Technician Dundee MI Hotel

VP Management
Dundee, MI

Job Summary: We are seeking an experienced and hard-working Maintenance Technician to join our team at the Dundee MI Hotel, part of VP Management's hospitality portfolio. As a Maintenance Technician, …

View Details
Posted 2025-08-28

Cook in Healthcare Facility!

WellBridge of Romeo
Romeo, MI

Join our AWARD WINNING team at WellBridge of Romeo! ***Silver National Quality Award Winners!***  Our cooks prepare amazing and nourishing meals for our guests and ensure the highest quality st…

View Details
Posted 2025-09-06

Livestock Property Caretaker

Farm Job Search
Ann Arbor, MI

Livestock Property Caretaker (7014) Location: Ann Arbor, MI Job Number: 7014 We are seeking a Property Caretaker in Ann Arbor, MI to oversee the care and security of around 75 acres. We are l…

View Details
Posted 2025-09-10

Supervisor-Research Compliance- Full time- Research Administration

Henry Ford Health
Detroit, MI

General Summary Coordinates the administration of the Institutional Review Board (IRB), the Institutional Animal Care and Use Committee (IACUC), the Institutional Recombinant DNA and Biosafety Com…

View Details
Posted 2025-09-30

Risk Advisor - Midland, MI

Vensure Employer Solutions
Midland, MI

Position Summary Are you a licensed Property & Casualty (P&C) professional with a passion for helping businesses navigate their insurance needs? Do you thrive in a dynamic, client-focused environmen…

View Details
Posted 2025-07-29