Branch Manager

We are seeking an experienced Branch Manager to lead a talented and knowledgeable warehouse team. The ideal candidate will be highly energetic, organized, and an excellent communicator with proven leadership experience. This role requires the ability to multitask, mentor staff, and maintain a strong focus on both operations and customer service. The Branch Manager will also be expected to support sales growth, lead by example, and ensure smooth daily operations of the branch.

Position Responsibilities

Operations Management

• Supervise all warehouse daily activities to maximize operational efficiency.
• Oversee receiving, warehousing, and distribution operations.
• Implement and enforce operational policies, procedures, and safety standards.
• Ensure vehicles and equipment are maintained in safe working order.

Process & Performance Improvement

• Analyze logistics data to increase productivity and reduce losses.
• Manage inventory control, quality assurance, productivity, and logistics.
• Track and improve warehousing Key Performance Indicators (KPIs).
• Implement process improvement initiatives to optimize branch performance.

Leadership & Team Development

• Mentor, motivate, direct, and discipline staff as needed.
• Actively coach team members to improve efficiency and client focus.
• Promote a positive, high-performance culture within the branch.
• Lead by example in customer service and daily operations.

Customer & Sales Focus

• Support and grow client relationships through excellent service.
• Act as a natural salesperson to help the branch meet goals.
• Ensure the branch maintains a strong reputation for client satisfaction.

Prerequisites

• Proven leadership experience in warehouse or branch management.
• Strong decision-making and problem-solving skills.
• Expertise in warehouse management procedures and best practices.
• Knowledge of logistics, inventory management, and operational KPIs.
• Excellent interpersonal and communication skills in both English and Spanish (required).
• Strong organizational and multitasking abilities.
• Above-average math and computer skills.

Certifications (Preferred, but not Required)

• Supply Chain Management Certification.
• Warehouse Operations or Logistics Certification.
• Leadership or Supervisory Training Credentials.

What the Role Offers

• Competitive salary range of $90,000 – $100,000.
• Health insurance (medical, dental, vision).
• Matching retirement plan.
• Three weeks of vacation.
• Excellent upper management support.
• Customized training program tailored for individual success and growth.

Why San Jose?

San Jose is a hub of innovation and opportunity, offering access to a highly skilled workforce and a thriving business community. With its strategic location and diverse economy, it provides an ideal environment for a branch to grow and succeed. Living and working in San Jose also offers an excellent quality of life, combining professional opportunities with vibrant culture and community.