Service Advisor
We are looking to hire a talented Service Advisor to join our team and grow with us. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. In addition to offering a positive work environment, we offer a generous benefits package!
Responsibilities
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
- Greeting customers, answering phones and questions
- Opening and closing repair orders
- Ensuring proper company and warranty processes are followed
- Preparing and presenting accurate repair estimates
- Obtaining repair authorizations
- Keeping all parties updated on diagnostics and repair progress
- Supervising the shop operation and workflow during the shift
- Distribute work between technicians efficiently ensuring daily inventory of technicians’ time is sold to service customers
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Clean driving record
- Strong technical / mechanical background in the transportation field
What We Offer
- Medical, Dental, and Vision
- 401K Plan
- Paid time off and sick time
- Growth opportunities
- Family owned and operated
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Recommended Jobs
Applications Engineer - Muskegon Area
Job Description Job Description Applications Engineer | Muskegon, MI Salary Range: $76,000 - $116,000 depending on experience Are you a dynamic leader with a passion for excelling in a…
Travel customer representative
About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to …
CNC/Laser operator
Job Description Job Description Laser Operator needed for small company in Cedar Springs, MI. Quiet, calm work environment with small staff. Flexible scheduling, full time hours, first shift. …
Assertive Community Treatment (ACT) Team Clinician
*** Please Note: Candidates who can be hired with no Visa sponsorship requirements will be considered *** ASSERTIVE COMMUNITY TREATMENT (ACT) TEAM CLINICIAN : OnPoint is seeking a compassionate an…
Field Service Technician - Grandville Area
Job Description Job Description Field Service Technician | Grandville, MI Salary Range: $54,000 - $86,000 depending on experience Are you a dynamic leader with a passion for excelling …
Inside Sales Representative - Grand Haven Area
Job Description Job Description Inside Sales Representative | Grand Haven, MI Salary Range: $52,000 - $81,000 depending on experience Are you a seasoned professional with a passion for…
Field Sales Representative
We’re hosting informational meetings (no commitment required) for individuals interested in learning more about outside sales and the pest control industry . These sessions provide a behind-the-s…
Shipping Clerk I
Shipping Clerk I - Fenton, Michigan Contract Position - Day Shift position Pay Rate: up to $21.00 per hour (based on proven work history) Description of the Shipping Clerk I: Process pack…
EHS Engineer
Job Description Job Description EHS Engineer Responsibilities The EHS Engineer supports the development, implementation, and sustainment of environmental, health, and safety programs to ens…
Mill Assistant
Job Description Job Description Position: Mill Assistant Position Type: Temporary | Contract-to-Hire Location: Milan, MI Pay: $20.50/hour Shift Premium: $0.75/hour (3rd shift) …