Service Pick Up & Delivery Concierge

Serra Ford Farmington Hills
Farmington Hills, MI

Automotive Service Concierge Are you looking for the next step in your career? Serra Ford Farmington Hills is seeking an Automotive Service Concierge to assist our Service department in taking it to the next level. At Serra Ford Farmington Hills, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Serra Ford Farmington Hills is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

WHAT WE OFFER:

  • 401K Plan
  • Paid time off
  • Growth opportunities
  • Paid training
  • Employee vehicle purchase plans
  • Discounts on products and services
  • Great working environment
AUTOMOTIVE SERVICE CONCIERGE DUTIES AND RESPONSIBILITIES:
  • Contributes to customer satisfaction by providing prompt, efficient, and quality service.
  • Provides service department with customer vehicle pick up and delivery service.
  • Pays attention to “small details” before delivering a car to a customer.
  • Cleans vehicle before delivery to customer.
  • Anticipates customers’ needs.
  • Cleans, moves, and maintains appearance of service vehicles.
  • Assists Service Department managers, Advisors, Technicians and Cashiers.

AUTOMOTIVE SERVICE CONCIERGE QUALIFICATIONS:

  • Basic computer application knowledge
  • Excellent verbal and written communication skills
  • Punctual, reliable, and eager to improve
  • Must have a positive attitude and enjoy working on a team
  • Valid drivers license
Please note that we expect to get a large number of respondents for this position. We will communicate directly with those that we elect to interview for the position. We apologize that we will not be able to communicate with every respondent that we do not invite to interview for the job. Thank you for your understanding.

Posted 2025-07-29

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