Mail Services Coordinator

Job Description

Job Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

Responsibilities

• Effectively communicate delivery issues with FedEx, UPS, USPS, Amazon and other delivery chains.
• Must be able to run U.S. postage machine and add funds, and address any issues that may arise.
• Be able to utilize UZONE/phone directory to located team members.
• Must be able to gather mail data from tracking software (Sendsuite tracking) and implement into an Excel spreadsheet for team metrics and other important information if needed.
• Must be able to lift at least 50 lbs.
• Possible courier runs to banks, post office, law office or other required runs
• Scan/sort incoming packages.
• Clearly communicate issues to leadership and have a plan of action for perceived issues.
• Utilizing pallet jack for unloading/loading

Qualifications

Must Have Qualifications:

• High school diploma
• Strong attention to detail
• Exceptional Client Service skills
• Ability to lift 50 lbs.
• Be able to be on your feet for long periods of time
• Pallet jack experience a plus
• Mailroom experience is preferred, but not required
• Hilo experience is preffered, but not required