Jr. Business Operations Analyst (Secret)
VCI is seeking a detail-oriented Junior Business Operations Analyst (Secret Clearance) to keep business operations running smoothly. This position is based in a professional office environment and is primarily sedentary in nature. The following are very brief descriptions of tasks covered under this scope of work. The task items listed below are typical but not intended to be all-inclusive. Contract personnel assigned to the Business Operations function shall perform the following office operations, including but not limited to:
Records & File Management- Organize and maintain both digital and physical records.
- Set up new files and update existing ones with accurate information.
- Prepare files for storage, transfer, or destruction according to company procedures.
- Help with bringing new employees on board or processing them out.
- Assist with issuing and managing access badges, travel cards, equipment, vehicle assignments, and training program enrollment.
- Maintain rosters and support internal tracking systems for assigned teams.
- Help track and enter timekeeping data using internal systems.
- Assist with resolving timesheet issues and responding to common questions from staff
- Create a variety of documents such as reports, memos, letters, presentations, spreadsheets, newsletters, and program brochures.
- Draft and finalize written communications from start to finish.
- Proofread documents for accuracy, grammar, format, and policy compliance.
- Answer phones, cover desks, and provide general admin support to your assigned division or team.
- Manage calendars, schedule meetings, and book travel (flights, hotels, rental cars).
- Track key dates and deadlines (also called "suspense dates") and send reminders to keep tasks on schedule.
- Support staff in preparing internal packages or documentation and ensuring items are routed properly and submitted on time.
- Manage the flow of communications between departments and staff.
- Route incoming messages and tasks to the appropriate person with supporting materials when needed.
- Track task status and follow up on overdue or upcoming actions.
- Assist in maintaining, storing, and destroying classified or sensitive materials.
- Track secure materials and maintain delivery logs as needed.
- Manage reservations for conference rooms and maintain a calendar of meetings.
- Coordinate with tech support for any A/V or video conferencing needs.
- Ensure rooms are clean, set up, and meeting-ready at all times.
- Monitor supply levels and reorder as needed.
- Track supply orders and verify received items.
- Assist with equipment maintenance and troubleshooting (printers, shredders, postage machines, etc.).
- Enter, update, and manage data in spreadsheets and internal databases.
- Use Excel or similar tools to track workload, assignments, facility usage, training schedules, customer requests, etc.
- Prepare reports or summaries using collected data.
- Help staff stay on top of their responsibilities by monitoring project timelines and tasks.
- Track and report on status updates for various internal projects.
- Send regular reminders to managers and assist in planning ahead for upcoming work.
Technical Skills:
- Advanced knowledge and proficiency in Microsoft Office Suite
- Effective communication skills (both written and verbal) with the ability to prepare and make group/executive presentations
- Resourcefulness, initiative and skill to function in a fast-paced environment
- Attention to detail in goal/task accomplishment with minimal supervision
- Professionalism and the ability to interact effectively with others
- Ability to meet planned and unscheduled deadlines in a timely manner
- All personnel shall be able to work independently.
Qualifications
- High School diploma
- 2+ years of relevant experience
- Superior oral and written communication skills
- Knowledge of Microsoft Office, Adobe
- US citizenship and English fluency
- Secret Level DoD Security Clearance
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