Branch Manager

We are seeking a Branch Manager to oversee daily operations, manage a team of employees, and ensure the branch meets its business and service goals. This role requires a strong leader who can drive performance, build customer relationships, and foster a collaborative team environment.

Position Responsibilities

Leadership & Operations Management

• Lead, coach, and develop a team of approximately 10 employees
• Oversee day-to-day branch operations to ensure efficiency and compliance with company policies
• Monitor branch performance and implement strategies to achieve business objectives

Customer & Business Development

• Build and maintain strong customer relationships to drive retention and growth
• Identify opportunities to expand the branch’s client base and services
• Ensure a high level of customer satisfaction through excellent service delivery

Financial & Performance Oversight

• Manage budgets, financial goals, and expense control for the branch
• Analyze performance metrics and prepare regular reports for leadership
• Drive continuous improvement initiatives to enhance branch profitability

Certifications (Preferred, but not Required)

• Bachelor’s degree in Business, Management, or related field preferred
• 3–5 years of management experience, preferably in a branch or retail leadership role
• Proven ability to lead teams and achieve performance goals
• Strong problem-solving, organizational, and communication skills
• Ability to manage multiple priorities in a fast-paced environment

What the Role Offers

• Salary Range: $70,000 – $80,000
• Opportunity to lead and grow a small but dynamic branch team
• Direct influence on branch strategy, performance, and community presence
• Career growth potential within a supportive and collaborative organization

Why Richmond?

Richmond provides a strong business community, diverse workforce, and excellent quality of life. Its central location offers access to major markets while maintaining an affordable cost of living. With a balance of professional opportunity and cultural amenities, Richmond is an ideal place for ambitious professionals to grow their careers.