Sales Consultant
Our client in Cadillac, MI is seeking a Sales Consultant to join their growing team. In this role, the Sales Consultant is responsible for delivering exceptional customer service, driving sales, and ensuring a positive shopping experience for every customer. They will serve as product experts and brand ambassadors, helping customers find the right solutions to meet their needs.
Key Responsibilities:
o Greet customers and provide a welcoming in-store experience.
o Understand customer needs and recommend appropriate products or services.
o Achieve individual and store sales goals through effective selling techniques.
o Maintain in-depth knowledge of products, promotions, and store policies.
o Process transactions accurately using the point-of-sale (POS) system.
o Assist with merchandising, restocking, and maintaining store cleanliness when appropriate. o Handle customer inquiries, returns, and complaints professionally.
o Collaborate with team members to meet and exceed performance targets.
o Other duties may be assigned.
Key Qualifications and Characteristics:
o High school diploma or equivalent.
o Previous retail sales experience preferred, especially in home furnishings or furniture.
o Strong communication and interpersonal skills needed for customer relationship management.
o Maintain up to date industry knowledge and trends.
o Ability to work in a fast-paced environment with flexible hours; weekends and holidays are required.
o Basic math and computer skills, including previous point of sale systems.
o Positive attitude and a passion for helping others.
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