Patient Experience Coordinator - Full Time, Days
Job Description
Job Description
Open Position:
Position: Patient Experience CoordinatorDepartment: Quality
Main Location: Cass City, MI
Hours: Full Time. Days. Full Benefits.
Aspire Rural Health System is hiring a Patient Experience Coordinator. We’re looking for individuals with a positive attitude to join our dedicated team of healthcare professionals committed to delivering the highest quality of service to both our patients and employees.
REQUIREMENTS:
- Bachelor’s degree in Human Relations, social work, communications, healthcare administration, or related field.
- Experience in healthcare operations, patient experience management, or customer service.
RESPONSIBILITIES: The Patient Experience Coordinator is responsible for developing and implementing strategies to improve the overall patient and family experience and satisfaction across the healthcare organization. Duties include analyzing patient feedback, identifying areas for improvement in the patient experience, designing initiatives, training staff, and collaborating with various departments to ensure patient-centric care is delivered consistently. They act as a key advocate for the patient voice within the organization, driving positive changes based on data and feedback.
" We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law ."
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