Warehouse Manager
- Leadership: Cultivate a winning culture by leading and working alongside the warehouse team through proper training, creating a team mentality with a focus on safety, and coaching and mentoring associates.
- Hiring: Interview and hire candidates for various warehouse positions, assessing and selecting qualified team-oriented associates.
- Employee Training & Development: Oversee the initial and ongoing training of all warehouse associates ensuring they meet qualification standards. Conduct performance evaluations and manage personnel issues to maintain a motivated and efficient team focusing on increasing revenue and decreasing costs.
- Warehouse Operations: Inspect facilities, grounds, and equipment, identifying and arranging repairs and suggesting replacements. Manage property control, including inventory levels of warehouse materials including purchasing supplies, tools, and PPE for associates.
- Safety Audits: Conduct quarterly audits and participate in daily safety expectations.
- Inventory Control: Participate in and oversee routine cycle counting program, inventory discrepancies research, returns, damage adjustments, SOP and procedural understanding and continuous improvement efforts.
- Logistics Management: Oversee transportation logistics, including delivery scheduling, route planning, and customer satisfaction.
- Customer Focused: Lead customer returns process, validating accuracy of those returns through collaboration with team members. Perform timely corrective actions through involvement in any customer delivery issues and investigations.
- Reporting: Prepare reports on operations, inventory, associate metrics, and financial matters for management.
- Management: Understanding and proven experience of warehouse management including leading a team, material handling, shipping/receiving, and logistics. Skill in planning and organizing in anticipation of future events and contingencies. Ability to train and develop associates while driving a positive culture.
- Effective Communication: Strong verbal and written communication skills for presenting information to associates, management, customers, and vendors.
- Problem-Solving: Ability to define problems, collect data, establish facts, and provide innovative solutions. Experience in enhancing processes to improve overall performance and productivity.
- Technical Aptitude: Proficiency working within ERPs and Microsoft Office Suite.
- Five years of related experience; or equivalent combination of education and experience.
- Supervisory or management experience of associates in a warehouse environment.
- PIT/Forklift operation, understanding of OSHA, SDS & DOT.
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