Breakfast Attendant

Description

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Residence Inn by Marriott Chicago River North and SpringHill Suites by Marriott Chicago River North are two complementary Marriott-brand hotels serving the heart of Chicago's vibrant River North neighborhood — one of the city's most sought-after destinations for business travelers, extended-stay guests, and leisure visitors alike. As dual-branded Marriott properties in the center of Chicago, Illinois, these hotels hold their food and beverage team to the highest standards of guest service, brand compliance, and operational excellence.

We are hiring a Breakfast Attendant to join the food and beverage team at the Residence Inn by Marriott and SpringHill Suites Chicago River North. This is a guest-facing hospitality role in Chicago, IL for a friendly, reliable, and service-oriented professional who takes pride in delivering an exceptional breakfast and evening social hour experience for hotel guests. Compensation starts between $24.40 and $24.41 per hour. If you're looking for Breakfast Attendant jobs in Chicago, hotel food and beverage jobs in River North, or hospitality service jobs near downtown Chicago with a premium Marriott-brand hotel company, this is your opportunity to join a team that genuinely cares about how it makes people feel.

What You'll Do

• Provide the highest quality of service to guests at all times — anticipating and exceeding guest expectations and living the White Lodging and Marriott brand basics throughout every shift
• Prepare, display, and replenish all buffet food and beverage items during breakfast hours and evening social hour — spot-checking food quality, temperature, and portion accuracy before serving guests and logging temperatures throughout the shift
• Complete all necessary setup, side work, and closing duties — ensuring a clean, organized, and guest-ready breakfast and social hour environment from open to close
• Deliver and serve food and beverage orders to guests promptly and in accordance with White Lodging and Marriott brand SOPs — operating kitchen appliances, outdoor grill, and point-of-sale systems as needed
• Follow all safe food handling practices — including WLD, FIFO, proper chemical use, ServSafe standards, and Illinois state liquor laws during evening social hour service
• Communicate effectively with guests, associates, and managers — responding to guest concerns promptly, reporting issues to management immediately, and utilizing the property's Service Recovery processes
• Maintain cleanliness and organization of all work areas, buffet displays, and the gatehouse — completing daily and weekly cleaning schedules and practicing energy conservation throughout each shift
• Support hotel operations as needed — assisting with room service, bar area, housekeeping, laundry, and other duties as assigned to promote teamwork and a seamless guest experience

What You'll Bring

• No prior experience required — a genuine passion for guest service, a positive attitude, and a reliable, dependable work ethic are what matter most for this Breakfast Attendant role in Chicago, IL
• Must complete the Service Training Manual and obtain certification within 30 days of orientation — including passing the certification quiz and obtaining TIPS Certification and ServSafe Certification
• Comfort operating kitchen appliances, food and beverage equipment, outdoor grill, and point-of-sale and Micros systems in a fast-paced hotel environment
• Strong communication and guest service skills — with the ability to interact professionally and warmly with guests, associates, and managers at a premium dual-branded Marriott hotel in Chicago's River North neighborhood
• Knowledge of and willingness to comply with Illinois state liquor laws — evening attendants must hold a valid liquor license if required by state
• Core competencies: Job Knowledge, Flexibility and Adaptability, Quality of Work, Guest Focus, Reliability and Dependability, Judgment and Problem Solving, Motivation and Initiative, and Cooperation and Teamwork
• Physical ability to lift and carry up to 10 lbs. regularly and up to 50 lbs. occasionally with assistance; ability to stand, sit, walk, reach, and move for extended periods throughout each shift

What You Can Look Forward To

• Compensation starting between $24.40 and $24.41 per hour
• DailyPay — get paid when you need it
• Advanced scheduling with easy shift swapping via our app
• Unlimited employee referral bonuses
• 401(k) with company match
• Vacation and Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market
• Full-time associates also receive:
  • Medical, dental, and vision insurance — starting day 1
  • Life and disability insurance
  • Employee Assistance Program (EAP)

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.