Generalist, Human Resources

Job Description

Job Description

Overview

At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

Responsibilities

The Human Resources Generalist supports day-to-day HR operations and plays an important role in ensuring an exceptional employee experience. This role provides hands-on‑ support across recruitment, onboarding, HRIS administration, employee relations, benefits and leave coordination, policy implementation, and HR documentation.
The ideal candidate is detail-oriented, highly organized, and comfortable supporting a ‑fast-paced, growing organization. This position requires strong communication skills, a ‑customer service‑ mindset, and the ability to collaborate with employees, leaders, and HR partners to ensure consistent, compliant, and proactive HR support.

Qualifications

Talent Acquisition & Onboarding

• Facilitate new hire onboarding, including orientation logistics, HRIS setup, and required documentation.
• Ensure new hire records, E-Verify‑, I9s, and compliance materials are completed and maintained‑ accurately.

HR Operations & HRIS Administration

• Maintain accurate and updated‑ HRIS records; perform routine audits to ensure data integrity.
• Process employee changes, terminations, and personnel updates.
• Support HR reporting, metrics, and KPI tracking for leadership review.
• Assist with payroll inputs including PTO tracking, timecard reviews, and change forms; collaborate with Payroll to address discrepancies.

Employee Relations & Compliance

• Serve as an initial point of contact for employee questions and concerns; escalate issues as appropriate.
• Support leaders by providing guidance on policy interpretation and basic employee relations matters.
• Assist in documenting employee issues and coordinating with HR leadership on next steps.
• Maintain compliance with federal and state employment laws, internal policies, and company standards.
• Ensure labor law postings, required documentation, and compliance materials are up to date.

Benefits & Leave Administration

• Assist employees with benefits questions, enrollment, and troubleshooting.
• Support administration of leave programs (FMLA, ADA, personal leave) including tracking, communication, and documentation.
• Coordinate with benefits vendors and HR leadership to resolve issues promptly.

Engagement, Culture & HR Programs

• Support employee engagement initiatives, recognition efforts, and culture building‑ activities.
• Assist with planning HR events, training, and company‑wide meetings.
• Collaborate with HR leadership on continuous improvement of HR processes, communication, and employee experience.

Additional Responsibilities

• Maintain organized HR documentation, digital files, and SOPs.
• Assist with special projects and cross functional initiatives as‑ assigned.
• Provide reliable administrative support to HR leadership in a fast paced‑ environment.
• Other duties as assigned.