PT Shuttle Driver- The Vanguard Hotel, Ann Arbor, MI

Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable part-time Shuttle Driver for The Vanguard Hotel in Ann Arbor, MI.

About the Role:

The part-time Shuttle Driver at The Vanguard Hotel in Ann Arbor, MI, plays a crucial role in providing safe, reliable, and courteous transportation services for hotel guests and staff. This position ensures timely shuttle operations between designated locations, enhancing the overall guest experience by facilitating convenient access to local destinations. The driver will be responsible for maintaining the cleanliness and operational condition of the shuttle vehicle, adhering strictly to all traffic laws and company policies. This role requires excellent interpersonal skills to interact professionally with guests, addressing their needs and inquiries with a positive attitude. Ultimately, the Shuttle Driver contributes to the hotel's reputation for exceptional service by delivering dependable and friendly transportation support.

Minimum Qualifications:

• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening.
• Previous experience driving a passenger vehicle in a professional setting preferred.
• Strong communication skills and a customer-service oriented attitude.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Preferred Qualifications:

• Commercial Driver’s License (CDL) or equivalent certification.
• Experience working in the hospitality or transportation industry.
• Knowledge of the Ann Arbor area and surrounding routes.
• Basic vehicle maintenance skills.
• Bilingual abilities to assist a diverse guest population.

Responsibilities:

• Operate the hotel shuttle vehicle safely and efficiently according to scheduled routes and times.
• Assist guests with boarding and exiting the shuttle, including handling luggage when necessary.
• Maintain the cleanliness and routine maintenance of the shuttle vehicle, reporting any mechanical issues promptly.
• Adhere to all traffic laws, safety regulations, and company policies to ensure passenger safety.
• Provide excellent customer service by greeting guests warmly, answering questions, and addressing concerns professionally.
• Coordinate with hotel staff to manage shuttle schedules and accommodate special transportation requests.
• Keep accurate records of shuttle operations, including mileage, fuel usage, and any incidents.

Skills:

The Shuttle Driver uses strong driving skills daily to ensure safe and efficient transportation of guests. Customer service skills are essential for creating a welcoming environment and effectively communicating with passengers. Time management and organizational skills help the driver maintain shuttle schedules and coordinate with hotel staff. Problem-solving skills are important for handling unexpected situations such as traffic delays or vehicle issues. Additionally, basic mechanical knowledge supports the driver in performing routine vehicle inspections and reporting maintenance needs.

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Employee discount
• Flexible schedule
• Referral program