IT Helpdesk
Job Description
Job Description
Company Description
Working Location: Plymouth, MI
Salary rate: $60 - 65k DOE
Job Description
Diagnose and resolve hardware, software, and network issues for end users
Provide support to employees and guide them through technical problems
Install, configure, and update devices and applications to minimize workplace interruptions
Maintain records of issues, resolutions, and system changes
Manage IT hardware inventory and ensure accurate documentation
Degree or certification in IT or related field
4-5 years of experienced in this field
Knowledge of MS Office, Windows, and networking
Strong problem-solving and communication skills
Bilingual in Korean/English
All your information will be kept confidential according to EEO guidelines.
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