Home Office Underwriting Support

Auto-Owners Insurance
Lansing, MI
Home Office Underwriting Support Location Hybrid remote in Lansing, MI : A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an Underwriting Support Representative. The position requires the person to:
  • Answer telephone and handle calls regarding status of pending applications and requirements. Using proper phone etiquette with accurate and timely responses.
  • Operate Personal computer and general office equipment.
  • Sort incoming and outgoing correspondence and determine proper action.
  • Communicate with underwriters, agents, and others as needed to research problems and find solutions.
  • Maintain files with prompt handling to help underwriters expedite decisions.
  • Regular and predictable attendance in meeting a defined work schedule.
  • Desired Skills & Experience
    • High school education or its equivalent is preferred
    • Above average communication skills (written and verbal)
    • Organize and interpret data
    • Ability to handle multiple assignments
    Benefits Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you! Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
    • Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
Posted 2025-09-05

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