Mainframe Operator - 473
This position is for a Mainframe Operator to support our client in Pontiac, MI.
This is a full-time position with Relapath, offering benefits and competitive pay. The position is expected to be long-term (1+ year) for the selected candidate.
This position requires the ability to work in the U.S. directly for Relapath without the need for sponsorship.
- This position functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology.
- Quickly create, escalate, triage and track customer technology related incidents.
- Excellent communication skills necessary to collaborate with IT staff, customers and vendors.
- Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services.
- Monitor mainframe control consoles, periodically checking system performance.
- May assist with the review/validation of mainframe job control language.
- Perform deliveries as assigned and must be able to lift 50 pounds.
- The position mandates a presence onsite; there is not a work from home option. Applicants could be requested to work holidays, days, afternoons and/or midnight shifts.
Must have in-depth knowledge and at least 5 years of experience with Microsoft Teams. Also:
- Experience with other tools utilized, including: What’s Up Gold, Pingdom, PRTG, IBM Mainframe
- Must be able to work in-office in Pontiac, MI.
- Must be willing to work requested days/shifts, as indicated above.
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