Account Manager

Account Manager • Part Time
As an Account Manager, you will play a key role in coordinating customer participation for approximately 20 consumer shows each year. Your primary objective is to meet exhibitor participation goals for each assigned show, managing 40-50 clients per show.

Daily & Weekly Responsibilities:

• Make an average of 8 calls per hour to clients and potential leads listed in the database for both initial outreach and follow-up.
• Send timely emails to confirm client participation and provide follow-up support as needed.
• Maintain and update the ERP (Enterprise Resource Platform) with daily activities, including client specific contact information, interactions, follow-up details, and other pertinent information.
• Conduct additional data mining, research and prospecting as needed to grow your customer databases.
• Meet with Sales Management weekly to review your action plan and discuss weekly Key Performance Indicators (K.P.I’s).

Weekly Schedule:

• Monday–Friday, 25-30 hours per week. Hours are subject to change and may increase based on workload.
• Ideal Account Manager’s daily schedule will be 9am-3pm (30 hours per week).

Requirements:

• This position is part time and “in person” in our Troy, MI office.
• Strong communication and interpersonal skills, capable of building rapport and establishing trust with clients via phone and email.
• Results-driven approach with a proactive mindset toward sales and client satisfaction.
• Ability to work both independently and collaboratively in a fast-paced, dynamic environment.
• Proficiency with computer programs, especially Apple computers, software and applications, Google Products including Gmail, Google Drive, Google Docs, Google Sheets and Microsoft products including Excel. Outlook and Word. Our in-house ERP (Enterprise Resource Platform).
• As part of our hiring process, candidates are required to sign a nondisclosure agreement, noncompete agreement, and a diversity and inclusion commitment statement.

Compensation / Benefits

• $20.00 per hour / 25-30 hours per week paid weekly on Thursdays via direct deposit.
• Commissions are paid monthly based on monies received during the previous month from your exhibitors.
• Monthly bonuses are paid based on achieving necessary requirements
• Following completion of a new hire 90 day probationary period, you will be entitled to 10 days (80 hours) of PTO per calendar year.
• PTO can be used at the employee's discretion for vacation days, sick days, and personal time.

Why Join Us:

• Competitive compensation package with a base salary plus commissions.
• Comprehensive training and support to help you succeed in your role.
• Collaborative and supportive team environment where your contributions are valued.

If you're passionate about sales, enjoy building relationships, and want to be part of a team that makes a difference, we want to hear from you! To apply, send your resume to [email protected]

Pay: $18.00 - $20.00 per hour

Expected hours: 30.0 per week

Benefits:

• Paid time off

Work Location: In person