Dippin Dots: Warehouse Operations Manager

Job Description

Job Description

Who we are:

We’re Midwest Dippin’ Dots, our mission is to deliver fun, high-quality experiences through exceptional service, reliable operations, and a commitment to excellence across every customer interaction. From venues to events and beyond, we bring smiles one dot at a time.

Why we want you:

We’re looking for a Warehouse Operations Manager to help lead and support our Midwest Dippin’ Dots operations. You’re someone who thrives on organization, problem-solving, and keeping things running smoothly. Equally as comfortable planning routes and managing inventory as you are jumping in to help in the warehouse or troubleshoot equipment. You’re a strong leader who can coordinate teams across multiple locations and communicate effectively with drivers, warehouse staff, and leadership. You bring a hands-on, proactive mindset and take pride in making sure operations run efficiently every day.

Why you want to work here:

We’re a team that values hard work, accountability, and collaboration. Our environment is fast-paced and hands-on, with opportunities to make a real impact across multiple areas of the business. No two days are the same, you’ll be involved in everything from logistics and inventory to events and operational improvements. We believe in supporting each other, stepping in where needed, and getting the job done right while still enjoying the process along the way.

What you’ll do:

You’ll oversee daily logistics, including route planning, delivery coordination, and inventory management across multiple warehouse locations. You’ll lead delivery drivers and warehouse teams, ensuring efficient scheduling, clear communication, and smooth execution of daily operations. You’ll monitor inventory levels, reduce waste, and align product availability with customer demand. You’ll also support event logistics, fleet coordination, and equipment readiness, while assisting with operational improvements and cross-functional communication between teams.

What you need:

You’ll need experience in logistics, route delivery, or operations, along with prior team leadership experience. Strong organizational, communication, and problem-solving skills are essential. You should be comfortable working in both office and warehouse environments and have a hands-on approach to operations, including basic mechanical or equipment tasks. Proficiency in Microsoft Office and routing/CRM systems is important. A valid driver’s license and ability to safely operate vehicles and trailers is required. A degree in business or a related field is preferred but not required. With the ability to lift 50LBS when needed.

Let’s do this:

If you’re ready to take on a new role where you can lead, problem-solve, and make an impact, we’d love to hear from you. Apply today and help us deliver great experiences.

We are affiliated with Whitecaps Professional Baseball in case any part of the application process mentions the overall company.