Permit Specialist

Are you ready for a rewarding career with West Michigan’s premier HVAC, Plumbing & Electrical employer? Service Professor is seeking a highly organized and detail-oriented Permit Specialist to join our growing operations team.

If you thrive in a fast-paced environment, enjoy coordinating projects, and take pride in keeping operations compliant and running smoothly, we want you on our team!

Why You’ll Love Working at Service Professor:

• Comprehensive Health Benefits – Starting Day One:

1. Affordable, High Quality Health Care options (company pays 70%)
2. Dental & Vision Insurance
3. Company subsidized Health Savings Accounts
4. Employer-Paid Basic Life and AD&D Insurance
5. Employer-Paid Short- and Long-Term Disability Insurance

• Consistent, Year-Round Work – We keep our teams busy in every season
• 401(k) with Significant Company Match – Plan for your future while you build your career
• Fully Stocked Company Vehicles - So you can focus on the job and get started quickly
• Paid Time Off – Including holidays, floating holidays, and PTO
• Company-Provided Tools, Uniform, and Tablet
• Employee and Family Discounts
• Apprenticeship Programs and On-the-Job Training – Learn quickly and grow your career
• Trades License Incentive Payout Program – Earn cash incentives for achieving key licensing milestones! We recognize the value of your hard work and investment in professional growth—when you obtain or upgrade your trade license, you’ll receive a financial reward for your accomplishment
• Positive, Team-Focused Culture

Position Overview:

As a Permit Specialist , you will play a key role in supporting installation operations by managing permits, inspections, and regulatory compliance requirements across multiple municipalities.

You will work closely with Accounting, Operations Leadership, technicians, and local municipalities to ensure projects move efficiently from installation through final inspection approval.

Your Day-to-Day:

• Help shape company culture by carrying out agreed upon values; specifically, ethics and integrity
• Maintain all policies, procedures, documents, and customer files to maintain compliance with all Federal, State, and local laws and safety regulations.
• Stay current with changes in Federal, State, and local laws.
• Administering all local permits for installations such as furnaces, air conditioning Units, whole-home generators, etc.
• Knowledge of different local municipalities and determination of jurisdiction based on job location.
• Following the Michigan Mechanical Code and applying for permits based on the jurisdiction. (Whether on-line or mail)
• Schedule Inspections and act as a liaison between customer and municipality.
• Track status of permit applications and Inspection progress.
• Work with electric utility providers to co-ordinate disconnect/reconnects with technicians and inspectors.
• Complete all applicable purchase order paperwork for permits as needed and process payments.
• Resolving all failed inspections and sending correct technicians.
• Able to work a flexible schedule as needed
• Travel as needed
• Education and training duties as required
• Other duties/responsibilities as assigned by a supervisor

What Does It Take?

• Associate degree in Business Administration or equivalent administrative experience preferred
• Previous permitting, construction administration, or operations coordination experience preferred
• Intermediate proficiency with Microsoft Office (Excel, Outlook, Teams)
• Strong organization and time-management skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated with the ability to work independently and collaboratively
• Reliable attendance and professional accountability

About Service Professor:

With a rich local history spanning nearly four decades, Service Professor has evolved into one of West Michigan's most trusted home service repair companies. From our humble beginnings as a small electrical company in Greenville, Michigan, we've grown to serve over 15,000 residential and commercial customers across seven counties. Our commitment to exemplary service, integrity, and transparency has earned us numerous awards and accolades, including recognition as one of West Michigan's 101 Best & Brightest Companies to Work For.

Join Our Team:

If you're seeking a company where your work is valued, where you're treated like family, and where there's ample opportunity for career growth, Service Professor is the place for you. Apply now and become part of a team dedicated to providing exceptional service and building lasting relationships with our customers.

Don't miss this opportunity to join a winning team! Apply now and start your journey with Service Professor.

EEOC statement: Atrium Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.