Office Assistant

Job Description

Job Description

Interested in being part of a positive, supportive work environment? Hyacinth Clinical Services and Consulting is a private mental health practice focused on providing a positive, supportive work environment and serving our community. We have two locations, in Midland and Mt. Pleasant. We are excited to expand our team and add a part-time office assistant! Flexible hours and potential for full time work available. Possible benefits for January 2026.

We are looking for someone to be in the office at least three days a week (up to 5), starting at approximately 25 hours per week. Work from home options available after initial training period.

Responsibilities:

• Support clients who are seeking services by gathering intake information and helping them get set up for care
• Answer client phone calls, including responding to service inquiries, scheduling appointments, and answering questions
• Verify client information, insurance benefits, and collect copays
• Assist in tracking relevant client information (e.g. insurance renewal dates)
• Assist in maintaining client records and ensuring that intake forms are completed in a timely manner
• Assist clinicians with office tasks, such as making copies, faxing records, or rescheduling appointments
• Maintain client confidentiality and privacy
• Assist in clinic organization
• Assist in scoring psychological assessment measures

Qualifications:

• Ability to interact with clients in a caring, compassionate, and respectful manner
• Ability to work with and support individuals with diverse backgrounds, beliefs, and lifestyles
• Good interpersonal skills
• Strong organizational skills
• Detail-oriented
• Ability to multi-task and prioritize tasks
• Strong communication skills
• Ability to assist clients during difficult situations
• Openness to learning new skills
• Ability to collaborate and work as part of a team
• Familiarity with computer systems, such as word processors, spreadsheets, g-suite, and electronic medical records preferred