Military Case Coordinator

Cedar Springs Hospital
Southgate, MI
Responsibilities

SCREENING FOR THIS POSITION WILL CONTINUED UNTIL THE POSITION IS FILLED

Minimum salary rate: $45,760 Maximum salary rate: $70,720

Availability needed is Monday-Friday with flexibility per hospital needs with ability to cover peer vacation requests. This position reports to the Manager of Military Services and Director of Business Development. Behavioral Health or Healthcare case management experience preferred. Experience working with Military personnel is also preferred.

About the Position:

  • The facility's Point of Contact as the Military Care Coordinator for Active Duty Service Members and Veterans in any of the facility's programs.
    • Establishes and monitors admission and discharge protocol to ensure quality and consistency.
    • Attends acute, New Choices, and outpatient staff meetings to keep abreast of programs, changes, and gives input of quality of care, transportation, admissions, and discharges.
    • Attends and participates in acute, New Choices, and outpatient multi-disciplinary treatment team meetings/rounds daily where Active Duty Service Members and Veterans are receiving treatment to ensure appropriate treatment planning and protocol are conducted.
    • Ensures compliance with individual military bases referral, communication and discharge planning expectations in partnership with Cedar Springs Case Management.
    • Works closely with medical staff acting as a liaison between, MD, patient, UM case management and respective base command structures.
    • Monitors (quality assurance checks) program integrity to ensure that all services are documented as per the programs daily schedule and documented in a timely fashion. Discrepancies will be reported to the Program Director.
    • Provide feedback related to overall program effectiveness to Clinical/Program Director and Cedar Springs Senior Management as needed.
    • Performs public speaking, outreach and development functions in support of marketing department, to maintain positive and open relations with all military contacts/bases.
    • Coordinates with Cedar Springs Marketing Department to identify, expand and develop opportunities to grow programs.

Cedar Springs Hospital is in compliance with the Healthy Family and Workplaces Act (HFWA) and Families First Coronavirus Response Act (FFCRA).

CLICK HERE TO APPLY: Cedar Springs Hospital

Qualifications

Physical Job Requirements:

Position requires walking, standing for prolonged periods of time. Occasionally lifts up to 25 pounds and carries small objects waist to chest. Must be able to type and use computer. Must be able to drive. Ability to distinguish telephone rings and to hear and speak clearly over the telephone. Must be able to speak, read, and write. Emotional stability necessary to perform the essential functions of the job. Vision and hearing sufficient to perform the essential functions of the job.

Skills

Three years’ experience in medical/healthcare environment required.

Ability to establish and maintain working relationships with employees, managers, community partners, etc. using strong interpersonal communication and organizational skills. Ability to exercise professional judgment in planning own work, formulating recommendations and making decisions.

Experience/Education

High School graduate or GED required, Bachelor’s degree in applicable field preferred. Requires organizational, verbal, interpersonal and customer service skills, grammar and spelling, the ability to read/comprehend written instructions and follow verbal instructions.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.

Posted 2025-09-20

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