Clerical Medical Assistant - Onsite

*THIS IS NOT A HANDS-ON PATIENT CARE ROLE
Join Our Team as a Clerical Medical Assistant at Clarkston Medical Group!
Are you an organized, detail-oriented professional with a passion for patient care and support? Clarkston Medical Group is seeking an experienced Clerical MA to join our dedicated team at our Clarkston office. If you have prior medical office experience and enjoy providing compassionate, efficient support to patients, staff, and providers alike, we want to hear from you!
Why Join Us? Working with Clarkston Medical Group means being part of a team that values collaboration, precision, and patient-centered care. This role offers you the chance to make a positive impact on our patients’ experience by managing and supporting essential office operations.
Key Responsibilities:

• Review and transcribe provider voicemails into the EMR system to ensure accurate patient records.
• Respond to patient inquiries promptly through the patient portal, maintaining strong communication.
• Authorize drug refills and provide updated prescription information to pharmacies.
• Manage insurance prior authorizations (both paper and electronic) to streamline patient care.
• Complete and submit patient disability and FMLA paperwork accurately and efficiently.
• Coordinate orders for durable medical equipment, ensuring timely patient access.
• Schedule patient appointments with specialty offices and imaging centers as needed.
• Notify patients of test results and coordinate necessary follow-up actions.
• Perform administrative tasks such as faxing, scanning, and filing to maintain organized records.
• Route messages or documents to appropriate staff or patients and assist with other duties as assigned.

Qualifications:

• High School Diploma or GED is required.
• Prior medical office experience is essential—experience in primary care, pharmacy, med tech, and/or insurance is preferred.
• Experience with Athena EHR is a plus.
• Strong communication and customer service skills and the ability to multitask in a busy, patient-centered environment.

What We Offer:

• The opportunity to work in a supportive, team-oriented environment.
• A role where you can grow your skills and make a meaningful difference in patients’ lives.
• Competitive salary and comprehensive benefits package.

If you’re ready to join a team that values professionalism, efficiency, and high-quality patient care, apply today and become a part of Clarkston Medical Group!

Equal Employment Opportunity Statement: Clarkston Medical Group is an equal opportunity employer committed to diversity and inclusion. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.