Workforce Management Supervisor - MGM Grand Detroit

Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Workforce Management Supervisor provides motivation and support to the Workforce team to ensure consistent productivity in daily operational tasks. In this role, the Supervisor serves as a key liaison between Specialists and management, facilitating clear communication and alignment across teams. By fostering a supportive and collaborative environment, this position enhances overall performance while promoting a culture of excellence within the team

THE STARTING RATE: $28.50

THE DAY-TO-DAY:

• Develop and enhance the Workforce Management Specialists’ skills to improve scheduling solutions while supporting their professional growth

• Work cross-functionally to ensure staffing levels are optimized to support exceptional guest satisfaction

• Utilize empirical data to enhance and develop staffing models

• Explore innovative best practices to optimize staffing utilization in alignment with labor agreement and requirements

• Ensure the Workforce Management team consistently completes daily scheduling operations

THE IDEAL CANDIDATE:

• Problem -solving and critical thinking

• Data analysis and reporting

• Proficiency in workforce management tools and systems

• Conflict resolution and adaptability

• Time management and prioritization

• High Scholl Diploma required

• At least two years of prior experience in workforce management or related operational roles

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Health & Income Protection Benefits (For eligible employees)

• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

• Free meals in our employee dining room

• Various programs and networking opportunities to help you get promoted

• Volunteer opportunities to give back to the community

• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

VIEW JOB DESCRIPTION:

Are you ready to JOIN THE SHOW ? Apply today!