CTSO Training and Education Administrative Assistant

University of Michigan
Ann Arbor, MI
CTSO Training and Education Administrative Assistant Location Ann Arbor, MI :

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The Clinical Trials Support Office (CTSO) is seeking an experienced administrative professional to provide support for the unit's training and education initiatives to improve the quality and efficiency of clinical trial operations.

The CTSO is part of Michigan Medicine's research mission working towards improving clinical care, value, and health outcomes by successfully executing a diverse portfolio of high-quality clinical research. The CTSO provides the organizational structure of local service units, central infrastructure, and oversight of the M-CTSU which provides comprehensive support to study teams across all of Michigan Medicine.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

General Responsibilities

  • Administrative support to CTSO and U-M projects and initiatives including tracking project metrics
  • Meeting and event coordination, including conducts polls for availability, reserves meeting rooms, sets up registration, arranges for catering and equipment needs, prepares and distributes agenda and meeting materials, takes minutes/notes, and coordinates action items.
  • Provides coordination of communications for project stakeholders. Responds timely to inquiries and triages to the appropriate party.
  • Onsite event planning and hosting for various projects and activities.

Key Projects and Initiatives

  • Clinical and Translational Research-Launch (CTR-Launch) (50%) - This is an NIH funded clinical trial comparing two strategies to improve the quality of investigator-initiated trial (IIT) protocols. In this trial, the participant is the IIT protocol and not the team conducting the IIT. Specific responsibilities include:
    • Assistant support to CTR-Launch Principal Investigator and Project Manager and other study team members as needed
    • Coordinate communications for the project stakeholders and respond timely to inquiries and triages to the appropriate party
    • Track study activities including enrollment and milestones of each IIT enrolled, and provides reports to CTR-Launch Principal Investigator and Project Manager.
    • Compile and enter data of IITs enrolled.
  • Clinical Trial Academy (35%) - The Clinical Trial Academy aims to provide didactic and hands-on training for investigators to design high quality clinical trials and to efficiently execute those trials. Specific responsibilities include:
    • Assistant support for the Directors of the Clinical Trial Academy.
    • Maintain records of curriculum, reading materials, work assignments, and lists of faculty and trainees.
    • Assist in solicitation and selection of applicants, scheduling of didactic and small group teaching/mentoring sessions, sending out reminders to faculty and trainees, and collecting presentations and other materials for teaching/mentoring sessions.
  • Operations and Unit Initiatives (15%) - Additional initiatives include CTSO-sponsored training sessions and events and services. Specific responsibilities include:
    • Manage financial transactions associated with events
    • Assist Project Manager in collecting and collating data for the project
    • Process various operational needs that may include collecting, organizing, and submitting time sensitive applications
    • Coordinate session registration and follow-up
  • Other
    • Perform other related duties as assigned

Supervision Received

This position receives administrative supervision from the CTSO Director of Operations. Functional supervision will be received by the CTR-Launch Principal Investigator and Project Manager and Clinical Trial Academy Faculty Directors.

Supervision Exercised

None

Required Qualifications*

  • High school diploma or GED
  • Minimum four-years of demonstrated progressive administrative experience

Desired Qualifications*

  • Bachelor's degree and/or equivalent combination of education and experience
  • Ability to provide outstanding customer service
  • Must have strong interpersonal skills and ability to successfully work with all levels of the organization and with external stakeholders and colleagues
  • Strong organizational skills with demonstrated attention to detail
  • Excellent attendance, punctuality and dependability
  • Outstanding written, verbal, email communication skills
  • Self-motivated with an ability to set priorities, focus on the job at hand, and act both independently and as a team
  • Flexibility to meet changing priorities
  • Fluency with Microsoft Office (Excel, Word, PowerPoint, Outlook), Adobe
  • Basic understanding of U-M Medical School research activities
  • Working knowledge of University policies and procedures
  • Experience with organizing on-site events including planning, registration, catering, basic AV support, basic accounting and reporting
  • Proficient with, REDCap and basic principles of human subject research.
  • Motivated to help others

Work Schedule

This position supports normal business hours, Monday - Friday with rare occasional early mornings or late afternoons. This is an on-campus position with opportunity for remote work.

Work Locations

North Campus Research Complex (NCRC) Building 520

Additional Information

Michigan Medicine and the CTSO is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of the Medical School Office of Research. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Opening ID

249273

Working Title

CTSO Training and Education Administrative Assistant

Job Title

Admin Asst Sr Healthcare

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Medical School

Department

MM Clin Trials Support Roll Up

Posting Begin/End Date

5/16/2024 - 5/30/2024

Career Interest

Administration

Posted 2025-09-24

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