Field Operations Manager

S&K Building Services is growing fast and is in search of an Operations Manager to join the team. As a member of the operations team, you will find yourself contributing in a significant way to the success of the business through leadership and working collaboratively with the Branch Manager by supporting branch functionality.

This position will support Award Window Cleaning , an S&K acquired company.

Award Window Cleaning | 800 Lafayette Ave NE, Grant Rapids, MI 49503

What You'll Do

• Manage daily operations including scheduling and distribution of work orders.
• Continually supervise, train, develop, and motivate employees.
• Ensure accurate branch functionality and certifications.
• Maintain and enforce thorough and current knowledge of all applicable federal, state, and local regulations.
• Ensure a clean and safe environment that meets health & safety standards as set by the company as well as local rules and regulations. This includes ongoing adherence to critical safety protocols, performing and reviewing job hazard analysis, pre-work checklists, jobsite safety inspections, and equipment checks at worksites.
• Purchase necessary job site materials, plan inventory, and ensure warehouse efficiency.
• Plan and coordinate repairs of branch equipment in a timely manner.
• Collaborate and share insights with other S&K branches.
• Contribute to a positive culture and environment that breeds loyalty and offers opportunity for growth within the organization in order to retain and attract high level performers.
• Contribute towards the achievement of the company’s strategy.

Who You Are

• 2-5 years in a supervisory or management role in Field Services or similar
• Valid driver’s license
• Available to work occasional evenings and weekends
• Knowledge of organizational effectiveness and operations management
• Ability to work well in a team environment
• Adaptability to change and continuous improvement
• Demonstrate a high level of time-management skills
• Excellent interpersonal and communication skills
• Critical thinker and problem-solving skills
• Adhere to high ethical standards
• Reside in the Grand Rapids, Michigan area

Nice To Have

• Proficiency in Microsoft Office
• Proficiency in Customer Factor, or similar CRM
• Understanding of customer service principles and practices

What We Offer

• Competitive Base Salary of up to $70k
• Weekly Pay
• Health Care Plan (Medical, Dental & Vision) - Benefits effective the 1st of the month following 30 days of employment
• Retirement Plan (401k with a Company Match)
• Paid Time Off & Paid Holidays
• Training & Development