Commercial Escrow Processor / Post Closing Specialist (Grand Rapids)

Commercial Escrow Processor / Post Closing Specialist

Sun Title Agency of Michigan• Grand Rapids, MI •Full-Time • On-site

About Sun Title

Sun Title Agency of Michigan is a people-first title insurance company operating across 11 Michigan markets with 100 employees. We are the “YES” company – when others hit roadblocks, we find solutions. We advocate for our people and treat every client interaction as an opportunity to demonstrate that we genuinely care.

We are not looking for someone who simply processes paperwork. We are looking for someone who takes pride in getting the details right, protecting clients through one of the most significant financial transactions of their lives, and contributing to a team that consistently exceeds expectations. If you measure your success by the quality of your work product and the experience you deliver to those around you, this role was built for you.

The Opportunity

Sun Title is seeking a detail-oriented Commercial Escrow Processor / Post Closing Specialist to join our Commercial Department in Grand Rapids. This is a role for someone who takes pride in precise, accurate work and wants to build a career in commercial real estate title. You will work alongside experienced Commercial Escrow Officers on complex transactions, gaining hands-on expertise with a direct pathway to the Escrow Officer role.

If you thrive in a fast-paced environment, hold yourself to a high standard of accuracy, and want to be part of a team that is genuinely invested in your professional development, we want to hear from you.

What You’ll Do

• Transaction Review – Review purchase agreements and real estate documents, enter key details into SoftPro Select, and identify potential title issues requiring resolution.
• Document Preparation – Prepare closing documents – deeds, discharges, powers of attorney – with meticulous accuracy on every file.
• Funds Management – Process wire transfers, earnest money deposits, and post-closing disbursements; verify funds using CertifID.
• Quality Assurance – Confirm all post-closing procedures are complete, documents are correctly recorded, and closing packages are distributed to all appropriate parties.
• Client & Co-Worker Communication – Coordinate with Escrow Officers, lenders, attorneys, and other transaction parties in a professional and precise manner throughout each file.
• Software Utilization – Work daily in ResWare, SoftPro Select, and Microsoft Office 365 to manage files, documentation, and communication.
• Teamwork – Support the Commercial Department Manager and Escrow Officers, participate in company initiatives, and contribute to a high-performing team.

What We’re Looking For

• Excellent communication, organizational, and time management skills with strong attention to detail
• Basic proficiency in Microsoft Office 365 (Word, Excel, Outlook)
• High school diploma or GED required; higher education degree in accounting, business administration, or equivalent experience preferred
• Two or more years of related office experience preferred; title, real estate, banking, or mortgage industry knowledge is a plus
• Basic proficiency in title industry software (ResWare, SoftPro Select) preferred
• Valid Notary Public commission required within 30 days of hire
• Valid Title Producer’s License, as required by Michigan law, required within one year of hire
• Valid driver’s license required

Who You Are

• You hold yourself to a high standard and take personal pride in error-free work
• You are coachable – you ask questions, acknowledge mistakes, and are genuinely eager to grow
• You communicate clearly and professionally with clients and co-workers alike
• You are dependable, composed under pressure, and committed to your team
• You want to build a career, not just hold a job

Why Sun Title?

• People-First Culture – Be part of a team where genuine care for colleagues and clients is the standard, not the exception.
• YES! Company – We find solutions. Your ideas and initiative are welcomed here.
• Professional Development – Gain hands-on experience in commercial real estate title with direct mentorship from experienced Escrow Officers.
• Clear Career Pathway – This role is a direct pathway to becoming a Commercial Escrow Officer.
• Comprehensive Benefits – Medical (Priority Health), Dental (Delta Dental), Vision (EyeMed), HSA with employer match, 401(k) with employer match, employer-paid disability and life insurance, paid vacation, paid holidays, and an Employee Assistance Program.

Note: This entry-level role offers a genuine opportunity to build expertise in commercial real estate title and is a direct pathway to the Commercial Escrow Officer position.

Sun Title Agency of Michigan is an equal opportunity employer.

385 Leonard St NE, Grand Rapids, MI 49503 |

Sun Title Agency of Michigan is an equal opportunity employer. | 385 Leonard St NE, Grand Rapids, MI 49503 |