Eyewear Customer Service/Sales Advisor
- Provide patients with exceptional customer service by understanding and advising the patient’s needs
- Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
- Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
- Provide patients with comprehensive explanation of insurance benefits
- Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
- Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
- Collaborate with doctor(s) and team members to provide seamless patient experience
- Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
- Participate in other office duties as assigned
- Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
- A proactive approach to problem solving with an entrepreneurial spirit
- Willing to learn about industry, product, and services
- Ability to sell with a desire to meet office goals with a “can do” attitude
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Grow and develop your career through role specific training programs
- Be offered an opportunity to earn bonuses and commission (role specific)
- Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
- Participate in our Vision coverage and associate discounts on our products
- Participate in our 401(k) with competitive company match
- Accrue PTO and paid holidays from day one
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