Operations Team Lead
- Serve as a point of contact between the team and upper management with regular communication and updates.
- Provide direction and support to team members, fostering a positive and productive work environment.
- Ensure team members are motivated and engaged in their work.
- Train talent and develop process/materials that promote continuous improvement.
- Perform daily functions of manager when manager is on PTO.
- Assist with preparation for meetings and presentations when necessary.
- Coordinate with other departments or teams to ensure smooth project execution.
- Identify and mitigate risks or issues that may impact Team success.
- Plan and oversee timelines and deliverables are completed on time.
- Performs other duties as assigned.
- High School Diploma, GED, or equivalent
- 3-5 years of minimum experience in appraisal operations
- Strong project management skills with the ability to manage multiple tasks and projects simultaneously.
- Excellent communication and interpersonal skills.
- Problem-solving skills and the ability to make decisions under pressure.
- Training or experience in leadership and team management
- Basic comprehension of appraisals, contracts, inspections, and other documents related to the appraisal process.
- Complete understanding of CMS/NETOX/WEBLGY and other relevant systems
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