Regional Director of Clinical Operations
Regional Director of Clinical Operations What You Must Have:
- Current State Registered Nurse License
- Minimum of three (3) years of experience in Hospice nursing management and/or QAPI management, strong Hospice experience, preferably with Quality/QAPI experience, and two (2) years medical-surgical experience prior to hospice.
- Certified in Hospice and Palliative Care preferred
- The ability to communicate and train hospice staff on CHAP, State and Federal hospice Regulations and complete knowledge and understanding of the functions of a hospice organization.
- Ability to train and teach staff members in the use of Home Care Home Base (HCHB), and additional Clinical tools.
- Good working knowledge of Local Coverage Determinants for Hospice (multiple states)
- Good working knowledge of the Medicare Conditions of Participation (CoPs)
- Good working knowledge of the Community Health Accreditation Partners (CHAP)
- Ability to travel
- Current Drivers License, reliable transportation, and provide ongoing valid and current auto liability insurance.
- Competitive Pay
- Medical, Dental & Vision insurance
- Paid Time Off
- Paid holidays
- 401k with up to 4% employer matching
- Tuition reimbursement
- Company car for qualifying individuals
- Mileage reimbursement
- Provides direction of the team/group of each agency as it relates to patient services, agency operational processes and efficiencies, and quality control.
- Responsible for orientation/onboarding and training of Patient Care Managers in all aspects of the role and responsibilities.
- Provides ongoing education and training in managing pharmacy, DME, Medical Supplies utilizing companies formularies, best practices.
- Responsible for oversight of orientation of all clinical staff, ongoing staff training and education, and training with HCHB.
- Oversight of each agency to ensure that all offices are in compliance with CHAP, federal and state regulations. Responsible to ensure agency survey readiness.
- Support agency during internal and external surveys to include development and implementation of the plan of correction if indicated.
- Provides education and training for areas of improvement with clinical processes, clinical documentation, and patient care.
- Works collaboratively with each site to review, assess and implement plan(s) utilizing best practices to improve CAHPS scores to meet or exceed the national average.
- Works directly with Chief Clinical Officer and Chief Compliance officer to develop, evaluate, review, revise and implement policies and procedures and areas of improvement.
- Works directly with RVP, Chief Clinical Officer, and Chief Compliance Officer to evaluate, review, revise and make recommendations on improvement with our EMR (HCHB).
- Provides day to day support via phone, email or on site to ED, clinical leaders, and their staff concerning outstanding issues of patient care, appropriateness and compliance.
- Timely submission of all documentation
- Performance of other duties as required
- Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures
indeed123
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