Public Area Attendant

Job Description

Job Description

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.

JOIN OUR TEAM TODAY!

The Fairfield Inn & Suites Grand Rapids North is on the lookout for a Public Area Attendant to uphold cleanliness in the hotel's public areas and support the highest standards for optimal guest satisfaction. If you have a passion for cleanliness or relevant cleaning experience, we encourage you to apply!

JOB SUMMARY: Responsible for cleaning public areas of the hotel and maintaining established quality standards.

ESSENTIAL JOB FUNCTIONS:

• Tour and clean public areas, starting with priority areas, in accordance with checklist
• Ensure that all public areas, including restrooms, telephones, windows, entrance ways, conference rooms, and indoor patio areas are cleaned
• Receive keys and special instructions from supervisor
• Recheck restrooms each hour, cleaning and restocking supplies as needed
• Tour and tidy all public areas prior to end of shift
• Restock housekeeping cart and return cart to storage
• Report problems and maintenance needs to supervisor
• May be required to assist in laundry, clean rooms, or complete special projects assigned by Housekeeping Supervisor
• Maintain a clean and orderly housekeeping cart
• Report all deficiencies and problems to maintenance engineer daily
• Be alert to all possible hazards and practice safety at all times
• Adhere to Lost and Found procedures
• Provide the highest quality of service to the guests.
• Report any unusual occurrences or request to a supervisor immediately.
• Follow all safety procedures and policies for all guests and employees.
• Adhere to proper key control procedures
• Attend and participate in staff meetings.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

• Communication both verbal and written
• Dependable and guest-focused

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• Housekeeping experience is a plus

BENEFITS WE OFFER

• Career development & training
• Paid time off
• Team member discounts
• Monthly team member celebrations
• 401(k) with company match
• Incentive programs
• And more!

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:

• E-Verify Notice of Participation
• Right to Work

By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.