Sales Support - Order Entry Representative

The Phillip Charles Group -Taylor, Auburn Hills, Livonia, & Southfield
Rochester, MI

Job Description

Job Description

Our client, a textile solutions company focused on creating innovative textiles for their clients in the hospitality, healthcare, education and corporate markets, is looking for a Sales Support /Order Entry Representative . The Sales Support /Order Entry Representative will be responsible for assisting customer’s and ensuring orders are processed accurately and timely.

The hours are Monday – Friday, 8:30 a.m. to 5:00 p.m.

This is a direct-hire opportunity. The salary range is between $38,000 - $49,000 based on experience.

Sales Support /Order Entry Representative Job Duties:

· Servicing a diverse group of customers ranging from the largest furniture manufacturers in the world to independent design studios throughout North America.

· Handle customer inquiries and entering high volume of incoming orders.

· Provide information to clients on the various products offered.

· Follow up on orders awaiting approval and payment.

· Support Outside Sales Representatives with customer related issues and opportunities.

· Retrieving orders that come in via fax, email or telephone.

· Work closely with the warehousing team to expedite orders and ensure orders are being processed.

· Troubleshooting problems with orders.

· Review internal requisitions for materials.

Sales Support /Order Entry Representative Requirements:

· High School Diploma Required

· College degree or some college preferred

· Previous experience with inside sales, order entry is required

· Experience working with ERP systems

· Manufacturing or Distribution experience is required

· Ability to work in a fast-paced environment

The Phillip Charles Group has been serving the local metro Detroit area for the past 30 years and has built incredibly strong partnerships with our clients, candidates and employees.

Sales Support /Order Entry Representative Benefits:

· Professional Work Environment

· Medical, Vision & Dental Benefits

· Bonuses twice a year

· Profit Sharing

· 401K w. company match

· Generous PTO program

Company Description

WE LOVE HELPING OTHERS ADVANCE THEIR CAREERS. NOTHING MEANS MORE TO US THAN YOUR SUCCESS.
Our approach is rooted in developing deep and meaningful personal relationships with jobs seekers who have strong work ethics.
When you engage The Phillip Charles Group, you will work with well-established and trusted professionals who are chiefly focused on delivering job opportunities that are driven by your particular skills, interests and culture fit to help you find the right position.
THE PHILLIP CHARLES GROUP SPECIALIZES IN TEMPORARY, CONTRACT-TO-HIRE AND DIRECT HIRE PLACEMENT FOR JOB SEEKERS IN THE FOLLOWING BUSINESS SECTORS:

Company Description

WE LOVE HELPING OTHERS ADVANCE THEIR CAREERS. NOTHING MEANS MORE TO US THAN YOUR SUCCESS.\r\nOur approach is rooted in developing deep and meaningful personal relationships with jobs seekers who have strong work ethics.\r\nWhen you engage The Phillip Charles Group, you will work with well-established and trusted professionals who are chiefly focused on delivering job opportunities that are driven by your particular skills, interests and culture fit to help you find the right position.\r\nTHE PHILLIP CHARLES GROUP SPECIALIZES IN TEMPORARY, CONTRACT-TO-HIRE AND DIRECT HIRE PLACEMENT FOR JOB SEEKERS IN THE FOLLOWING BUSINESS SECTORS:

Posted 2025-07-29

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