Learning Technology Specialist

Job Description

Job Description

We are seeking a Learning Technology Specialist/Non-Technical Business Systems Analyst - Hybrid to join the company, a premier supplier, in Warren, MI . While working in this clean and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today!
Job Title:- Learning Technology Specialist/Non-Technical Business Systems Analyst - Hybrid

Duration:- 12- Months- position (May go Longer)

Location:- Warren, MI

Shift:-

1st shift Monday-Friday 8-5, flex 7-4 on hours possible

Hybrid – Tues, Wed, Thurs in office

Job Responsibilities:

Learning Technology Specialist (Contract) (Learning Platforms / LMS–LXP Support)

Role Purpose

Deliver hands-on operational and technical support for enterprise learning platforms, focusing on system stability, platform changes, and user assistance. Support includes LMS-to-LMS migration, data validation, and platform stabilization, with an emphasis on execution rather than ownership or migration leadership.

Key Responsibilities-

• Platform Administration & Support

• Support day-to-day administration of enterprise LMS/LXP platforms (e.g., Cornerstone, Degreed, Workday)

• Configure courses, curricula, assignments, audiences, and learning paths

• Perform quality checks on content, metadata, and learner experience

• Provide Tier 2 support for platform issues; troubleshoot and escalate as needed

Operational Execution

• Assist with content uploads, testing, and validation (SCORM/xAPI)

• Support release testing, regression testing, and post-release verification

• Execute configuration changes based on defined requirements

• Help burn down operational backlogs (tickets, cleanup, reporting requests)

• Data, Reporting & Integrations (Support-Level)

• Run and validate standard LMS/LXP reports

• Support data checks related to completions, assignments, and user access

• Assist with Workday user file validation and issue identification (no ownership of integration design)

• Document issues and patterns for escalation to IT or vendors

Vendor & Stakeholder Support

• Work with platform vendor support teams on tickets and defects

• Support internal stakeholders (L&D, HR, IT) by answering platform questions

• Document solutions, FAQs, and standard operating procedures

Required Skills & Experience

• 5+ years supporting enterprise LMS/LXP platforms

• Bachelor's degree in Leanring or equivalent years of experience and lesser degree

• Strong understanding of LMS administration, learning assignments, and reporting

• Experience working with SCORM/xAPI content

• Comfortable working from defined requirements and processes

• Strong documentation and communication skills

• Experience with Cornerstone, Degreed, or Workday

• Familiarity with ServiceNow or ticketing workflows

• Experience supporting platform upgrades or stabilization periods

What are the top 3 Skills this candidate must have? System User Testing, Data Validation, Documentation

What type of personality performs best within your team, given the overall environment, and workplace dynamic (energetic, heads down, process driven, etc.)? Adaptability, strong team orientation, and effective communication.

The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all. Project Engineer Imaging Production Specialist

With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit

Company Description

With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit