Field Service Technician - Lansing Area

Job Description

Job Description

Field Service Technician | Lansing, MI

Salary Range: $57,000 - $89,000 depending on experience

Are you ready to take on a challenging and rewarding opportunity in {{role_field}}? The Pivot Group is committed to building meaningful connections in manufacturing. We partner with leading companies in Lansing seeking Field Service Technicians.

The Opportunity

We are working with companies in Lansing that are adding Field Service Technicians to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for.

Key Responsibilities

• Diagnose, troubleshoot, and repair complex mechanical, electrical, and PLC systems on manufacturing equipment.
• Perform scheduled preventive maintenance, calibration, and upgrades to ensure optimal equipment performance.
• Install, commission, and test new machinery and production lines at customer manufacturing facilities.
• Provide comprehensive technical training and support to client personnel on equipment operation and maintenance.
• Document all service activities, including fault diagnosis, repairs performed, parts used, and customer feedback.
• Adhere strictly to safety protocols, quality standards, and company procedures during all service operations.
• Manage service parts inventory and tooling effectively to ensure timely and efficient repairs.

Recommended Qualifications

• Proven ability to diagnose, troubleshoot, and repair complex mechanical, electrical, and control systems.
• 2+ years of experience in field service or industrial maintenance, preferably in a manufacturing environment.
• Associate's degree or technical certification in industrial maintenance, electronics, mechatronics, or a related field.
• Strong customer service and communication skills with the ability to interact effectively with clients.
• Proficiency in reading schematics, blueprints, and utilizing diagnostic tools for industrial equipment.

Bonus Qualifications

• Experience with PLC/HMI programming or SCADA systems.
• Proficiency in a second language relevant to our global client base (e.g., Spanish, German).
• Certification or experience with advanced diagnostic tools (e.g., thermal imaging, vibration analysis).
• Proven ability to cultivate strong customer relationships and identify potential service/upgrade opportunities.

Job Titles That Should Apply

Field Service Technician, Field Service Engineer, Service Technician, On-Site Technician, Mobile Service Technician, Maintenance Technician, Field Engineer, Technical Field Service Specialist

Why Pivot Group

The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.